Front Desk Representative

5 days ago


Corpus Christi, Texas, United States Remington Full time
{"title": "Front Desk Agent", "description": "Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of accuracy in all transactions.

Key Responsibilities
  • Guest Services: Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Cash Handling: Accurately manage cash handling, including receiving cash, checks, and credit card information from guests for payment of hotel charges and making change correctly.
  • Front Office Operations: Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Review any reservations with special requests and work to block rooms accordingly.
  • Hotel Knowledge: Have knowledge of hotel rates, discounts, and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations.
Requirements
  • High Work Ethic: High work ethic and self-initiative.
  • Varying Schedules: May be required to work varying schedules to include nights, weekends, and holidays.
  • Team Player: Someone who enjoys working as and being part of a team that provides great experiences for our Guests.

Location: Our hotel is centrally located and offers easy access to downtown Corpus Christi, as well as nearby beaches and attractions.

", "location": "Corpus Christi, TX", "requirements": "High work ethic and self-initiative. May be required to work varying schedules to include nights, weekends, and holidays. Someone who enjoys working as and being part of a team that provides great experiences for our Guests.", "lang_code": "en"}

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