Front Desk Representative
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.
Key Responsibilities- Provide attentive and courteous service to all guests, ensuring their needs are met and exceeded.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Maintain accurate records and documentation of guest interactions and hotel operations.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Stay up-to-date with hotel policies, procedures, and promotions to provide informed and personalized service to guests.
- High school diploma or equivalent required; some college or hospitality experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Basic math skills and accuracy in handling cash and credit transactions.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Availability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Competitive hourly rate and opportunities for advancement.
- Comprehensive training program to develop your skills and knowledge.
- Opportunities for professional growth and development within the company.
- Discounts on hotel stays and other perks.
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Front Desk Representative
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Corpus Christi, Texas, United States MCR Hotels Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...
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