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Service Operations Manager

2 months ago

Reston, Virginia, United States Cintas Full time
Service Manager Job Description

Cintas is seeking a Service Manager to oversee our customer-facing Service team. Key responsibilities include:

Leadership and Team Management

• Hiring and performance management of team members

• Managing team performance and providing leadership to foster a safe working environment

Customer Service and Sales

• Resolving customer-related issues and providing excellent customer service

• Training team members on effective sales techniques and customer service skills

Operational Management

• Managing a budget and dealing with operational issues that affect service

• Performing managerial duties, including accompanying service representatives or visiting customers alone when necessary

Requirements

• Valid driver's license

• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

• Management experience and industrial sales or customer service experience preferred