Fitness Operations Manager
2 weeks ago
At Grand Fitness Partners, we're seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will play a vital role in ensuring the smooth operation of our fitness clubs, providing exceptional customer service, and leading a team of dedicated staff members.
Key Responsibilities- Supervise and coordinate the activities of team members during their shift.
- Monitor attendance, tardiness, and time off, ensuring compliance with company policies.
- Assign tasks and duties to team members based on their skills and roles.
- Provide guidance and support to team members, addressing any performance or behavioral issues.
- Ensure the club is maintained in a clean and safe environment, adhering to health and safety standards.
- Manage customer issues and conflicts, providing a positive and welcoming experience for members.
- Uphold company policies and procedures, maintaining confidentiality and integrity.
- Must be 18 years of age.
- High school diploma or equivalent required.
- Ability to lift up to 50 pounds and walk/stand for prolonged periods.
- Strong customer service, problem-solving, and communication skills.
- Basic computer proficiency and ability to work in a fast-paced environment.
- Competitive compensation package.
- Opportunities for career growth and development.
- Free Black Card Membership and employee perks.
- 401K Plan and medical, dental, and vision insurance (full-time employees only).
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