Fitness Operations Manager

4 weeks ago


Clifton, New Jersey, United States Grand Fitness Mgmt, LLC Full time
Job Overview

At Grand Fitness Partners, we're seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will play a vital role in ensuring the smooth operation of our fitness clubs, providing exceptional customer service, and leading a team of dedicated staff members.

Key Responsibilities
  • Supervise and coordinate the activities of team members during their shift.
  • Monitor attendance, tardiness, and time off, ensuring compliance with company policies.
  • Assign tasks and duties to team members based on their skills and roles.
  • Provide guidance and support to team members, addressing any performance or behavioral issues.
  • Ensure the club is maintained in a clean and safe environment, adhering to health and safety standards.
  • Manage customer issues and conflicts, providing a positive and welcoming experience for members.
  • Uphold company policies and procedures, maintaining confidentiality and integrity.
Requirements
  • Must be 18 years of age.
  • High school diploma or equivalent required.
  • Ability to lift up to 50 pounds and walk/stand for prolonged periods.
  • Strong customer service, problem-solving, and communication skills.
  • Basic computer proficiency and ability to work in a fast-paced environment.
What We Offer
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • Free Black Card Membership and employee perks.
  • 401K Plan and medical, dental, and vision insurance (full-time employees only).


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