Security Operations Account Manager

4 weeks ago


Clifton, New Jersey, United States Allied Universal® Full time
Job Overview

Allied Universal, a leading security and facility services company, offers a rewarding career that gives you a sense of purpose. As a dynamic and diverse workplace, you will be part of a team that fuels a culture that reflects in our communities and customers we serve. We provide medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.

Job Responsibilities
  • Supervise the day-to-day security operations of an assigned client site.
  • Manage a team of security officers, site, and/or shift supervisors, including hiring, scheduling, payroll, training, coaching, development, and support.
  • Ensure the client site is provided with high-quality security services to protect people and property.
  • Build, improve, and maintain effective relationships with both clients and employees.
  • Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service.
  • Ensure all required reporting and contract compliance requirements are met.
  • Assure regular communication of issues or programs with clients.
  • Handle any escalated security issues or emergency situations appropriately.
  • Other management responsibilities as determined by leadership.
Qualifications
  • Four-year degree in Criminal Justice, Business Administration, or related field.
  • Previous contract security, facilities management, military, or law enforcement experience.
  • At least two years of business management/operations/supervisory experience (depending on size/scope of client).
  • Ability to develop and grow customer relationships.
  • Experience in hiring, developing, motivating, and retaining quality staff.
  • Outstanding interpersonal and communications skills.
  • Ability to work in a team-oriented management environment with the ability to work independently.
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.


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