Distribution Center Operations Manager

4 weeks ago

Clifton, New Jersey, United States Hudson RPO Full time
Job Title: Distribution Center Lead

Job Summary:

  • Organize and execute the distribution center's workload by shift to ensure on-time, in-full completion of all orders to customers.
  • Recognize, recommend, and implement ways to delegate work, leverage manpower, maximize efficiency, and resolve/troubleshoot problems that arise to ensure productivity levels are not disrupted throughout the shift during peak and non-peak packing timeframes.
  • Coordinate and monitor the shift's operations to include inbound, outbound, tint specials, replenishment, etc., and review daily performance reports in compliance with KPI Metrics.
  • Review and resolve shipping errors and develop strategies to minimize them.
  • Utilize 5S and Continuous Improvement methodology to identify, implement, and sustain process improvements.
  • Oversee quality and cleanliness of the work areas and equipment based on warehouse checklist and ensure all equipment is accounted for daily such as RF scanners, MHE, etc.
  • Assist in the development and employee training on standard work instructions (SWI).
  • Facilitate daily Gemba walks, stand-up meetings, and shift change meetings.
  • Open and close the facility daily as required.
  • Other duties as assigned.

Responsibilities:

  • Assist site management with employee-related issues and questions, such as job assignments and scheduling of time off requests, and resolve minor disputes. Escalate issues to management, as needed.
  • Provide verbal and written input to performance evaluation and partner with management to deliver timely and constructive mid-year and year-end performance evaluations to employees.
  • Provide management comprehensive performance/attendance infractions for review, in accordance with the corrective action process, to include written documentation and verbal overview of violations. Make recommendations for the appropriate level of corrective action to the manager and assist where appropriate to administer the corrective action.
  • Participate in interviews and conduct site tours for job applicants. Help to on-board new hires.
  • Responsible for partnering with other department Leads to cross-train employees to increase versatility and flexibility across the distribution center.
  • Engage in conversation with team members to gather feedback regarding opportunities to improve efficiencies, performance, or work environment on the shift.

Safety Responsibilities:

  • Follow and administer all safety, environmental, and regulatory guidelines and rules for assigned shift.
  • Ensure the use of required safety equipment and personal protective equipment.
  • Promptly address issues related to safety and actively coach and reinforce safety expectations with the team.
  • Maintain compliance with all local, state, and federal DOT regulations.
  • Report near misses in a timely manner into Intelex.

Qualifications:

  • High School degree required or equivalent; an associate degree is preferred.
  • Experience in a dynamic distribution environment.
  • Solid verbal and written communication skills.
  • Requires demonstrated computer skills, working knowledge of the (WMS) as well as an aptitude to keep current with new electronic information systems.
  • Competency and confidence in utilizing applicable computerized systems such as MS Office Excel, Outlook, Word, and SAP.
  • Ability to operate motorized material handling equipment such as, but not limited to, forklifts, electric pallet jacks, reach truck, scissor lift.

Physical Requirements:

  • Frequency of physical activity throughout shift:
  • Frequent sitting, standing, bending/twisting of neck and waist, squatting and kneeling
  • Frequent lifting, carrying, pushing, and pulling objects from the floor, conveyor, vehicle, table, or overhead location
  • Constant standing and walking (6-8+ hours)
  • Frequent lifting of 10-75 lbs. (1-8+ hours) throughout the shift

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