Crumbl Operations Manager

2 weeks ago


Clifton Park, New York, United States Crumbl - Albany Full time
About Crumbl

Crumbl is a rapidly growing cookie company with a mission to bring family and friends together. With over 1000 bakeries in 36 states, we're looking for talented and passionate individuals to join our team.

Job Description

We're seeking a self-motivated and results-driven Shift Lead to direct our organization's operations and develop effective business strategies. As a Shift Lead, you'll supervise store operations, motivate staff, ensure excellent customer service, and train employees.

Responsibilities
  • Lead a team of bakers and drivers to achieve operational excellence
  • Develop and implement business strategies to drive growth and customer satisfaction
  • Supervise store operations, including inventory management, quality control, and facilities maintenance
  • Train and develop employees to enhance their skills and capabilities
  • Monitor and improve customer service, store metrics, and new customer acquisition
  • Maintain a clean and safe environment, adhering to company and state standards
  • Assess equipment and work practices to ensure safety and efficiency
Requirements
  • 1 year of leadership, management, and food or restaurant experience
  • Strong technology aptitude, including proficiency in email, chat applications, Microsoft Office, and human resource information systems
  • Positive attitude, work ethic, and cultural fit
  • Ability to problem-solve and communicate effectively
What We Offer

As a Shift Lead at Crumbl, you'll have the opportunity to grow with a dynamic company, develop your skills, and make a meaningful impact on our customers and team members.


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