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Sales and Customer Service Representative

2 months ago

Newark, Delaware, United States Massage Envy Full time
{"title": "Customer Service and Sales Associate", "sections": [{"title": "Overview", "content": "At Massage Envy Christiana, we're passionate about helping others achieve their wellness goals. As a Customer Service and Sales Associate, you'll play a key role in delivering an exceptional experience for our clients and growing our member base.

Our team is committed to supporting and inspiring each other to be our best, while helping clients feel their best.
"}, {"title": "Perks and Benefits", "content": "

* Competitive base pay of $13.50-$15.00/hour plus bonuses and commissions
* Employee referral bonus program
* Employee Assistance Program
* Health, dental and vision insurance plus supplemental insurance
* Flexible schedule for a better work-life balance
* In-depth product and service training
* Free massage, skincare or stretch service each month
* 10-20% off all products
"}, {"title": "Responsibilities", "content": "

* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach
"}, {"title": "Culture and Support", "content": "

* Trained leadership that is invested in YOUR success
* Award programs (like Sales Associate of the Year)
* Caring community that strives to celebrate individuality and share knowledge
"}], "footer": "

*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary: $13.50 - $15.00/Hour"}