Customer Service Representative

4 weeks ago


Newark, Delaware, United States Bayshore Transportation System Inc Full time

Job Title: Consumer Sales Representative

Job Summary:

We are seeking a highly motivated and results-driven Consumer Sales Representative to join our team at Bayshore Transportation System Inc. As a key member of our sales team, you will be responsible for building relationships with potential customers, providing them with a smooth transition to our services, and ensuring their satisfaction with our moving and storage solutions.

Key Responsibilities:

  • Attend sales appointments and meet with potential customers to discuss the advantages of moving with Bayshore Transportation System Inc.
  • Perform site surveys to create a detailed inventory of items to be moved and estimate the number of boxes to be packed.
  • Create a moving estimate using our technology and explain all services included to the customer.
  • Book the move by showing the customer the value of moving with Bayshore Transportation System Inc. and getting them to book.
  • Collect and submit all necessary paperwork to the main office to assist in the customer transition to our customer service and operations teams.
  • Prospect for new appointments to grow our customer base.

Requirements:

  • High school diploma or equivalent.
  • Minimum 2 years of sales experience with a focus on customer service, phone sales, or sales.
  • Previous experience in moving, relocation, transportation, or logistics is preferred.
  • Valid driver's license.

Working Conditions:

This role requires a significant amount of time spent driving, visiting residential and commercial locations, and working in a varied environment.

Physical Requirements:

This position requires the ability to walk, stand, sit, climb, and descend stairs, as well as drive a vehicle. Less than 25% of the time will be spent sitting down, with the rest of the time spent driving, walking, or climbing/descending stairs.

Pay Structure:

This position pays on a draw and commission pay structure after the initial onboarding and training period. Employees will receive a draw on a bi-weekly schedule, with commission payouts once monthly. Earnings are not capped.



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