Operations Team Lead

2 weeks ago


Dallas, Texas, United States Downtown Dallas Inc Full time
Job Overview

Company Overview: Downtown Dallas, Inc. (DDI) is committed to improving the urban landscape in Downtown Dallas through strategic planning, resource mobilization, and innovation across various city sectors.

Position Title: Security Lieutenant and Clean Team Assistant Manager

Company: Downtown Dallas, Inc. (DDI)

Position Summary:
  • Assume alternating responsibilities as Security Lieutenant and Clean Team Assistant Manager
  • Provide leadership and direction to field personnel
  • Ensure the safety and security of facilities, staff, and visitors
  • Supervise cleaning and maintenance activities
  • Improve the overall cleanliness and visual appeal of Downtown Dallas
Key Responsibilities:
  • Lead and mentor team members
  • Conduct training on cleaning methods, safety measures, and customer service expectations
  • Manage daily operations and staff assignments
  • Assess team performance and offer constructive feedback
  • Assist in shift scheduling and inventory management
  • Ensure adherence to safety standards and protocols
  • Address operational challenges as they arise
  • Maintain open communication with team members and upper management
  • Lead emergency response initiatives and incident management
  • Support administrative functions as needed
  • Undertake additional tasks as required
Qualifications:
  • At least 2 years in a supervisory capacity with a minimum of 4 years in security services
  • Familiarity with security systems and emergency response procedures
  • Strong leadership, communication, and interpersonal abilities
  • Pass all pre-employment screenings and assessments
  • Must be at least 21 years old and possess a valid State Driver's License
  • Willingness to work early mornings, evenings, weekends, and holidays
  • Capability to operate mechanical equipment and lift weights up to 50 pounds
  • Must hold a Level III Security License
  • Good physical fitness and manual dexterity

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