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Logistics Team Lead
2 months ago
About U.S. Xpress
U.S. Xpress is a leading asset-based trucking company that prioritizes innovation and customer satisfaction. Our team of visionaries and problem-solvers is dedicated to revolutionizing the transportation industry with custom solutions.
Job Summary
We are seeking a highly skilled Driver Leader to join our team and execute daily initiatives with a focus on driver satisfaction and customer-centricity. The successful candidate will be responsible for supervising driver performance, addressing issues, and promoting safe operations.
Key Responsibilities
- Supervise driver performance according to company policies, DOT regulations, and other federally or locally mandated rules and guidelines.
- Directly supervise multiple drivers at any given time, providing support and training as needed.
- Ensure driver satisfaction and address any issues or disputes in a timely manner.
- Manage driver capacity and maintain accurate records.
- Collaborate with cross-functional teams to drive company performance objectives and promote a culture of excellence.
- Communicate service deviations to customer service and address any issues promptly.
Requirements
- 4-year degree or equivalent required.
- 2+ years of experience in a driver or customer-facing role.
- Proficient with Microsoft Office suite.
- Good written and oral communication skills.
- Good interpersonal skills.
- Good judgment and problem-solving skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
Language Code
en-US