Tax Office Operations Manager

3 weeks ago


Hampton, Virginia, United States H&R Block Full time
Job Title: Associate Team Leader

About the Role:

At H&R Block, we're looking for a skilled Associate Team Leader to support our retail office during tax season. As a key member of our team, you'll be responsible for ensuring quality and consistent execution of our Service Standards, providing daily operations direction for the tax office, and serving as a point of contact for onsite escalated client service concerns.

Key Responsibilities:

- Support the Multi-Unit Team Leader in executing and holding tax office associates accountable to Service Standards execution and client service experience
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved
- Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines
- Lead daily huddles and communicate essential information to office associates

Requirements:

- Prior experience working in customer service or a similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Ability to work a flexible work schedule of 40 hours per week and flexibility based on business needs

About Us:

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

Why Work for Us:

We offer a range of benefits to support your total well-being, including an Employee Assistance Program, wellbeing program, and various discounts on everyday items and services. We're committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

What You'll Bring to the Team:

- A customer-centric mindset and strong communication skills
- Prior experience working in customer service or a similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Ability to work independently with minimal supervision
- Positive attitude
- Ability to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • Tax Office Manager

    3 weeks ago


    Hampton, Virginia, United States H&R Block Full time

    About the Role:We are seeking a highly motivated and experienced Tax Office Manager to lead our customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.Key Responsibilities:Partner with District General Manager to create and implement office-level growth plans, which includes developing local...

  • Tax Office Manager

    3 weeks ago


    Hampton, Virginia, United States H&R Block Full time

    Job Title: Team LeaderAbout the Role:At H&R Block, we're looking for a skilled Team Leader to join our team. As a Team Leader, you'll be responsible for providing leadership to a customer-centric team of associates and accelerating their seasonal tax business by managing a single H&R Block tax office.Key Responsibilities:* Partner with District General...


  • Hampton, Virginia, United States Mills Auto Group Full time

    Job SummaryThe Financial Operations Manager will be responsible for processing and generating financial data for all dealership departments, ensuring the accurate financial condition of the business. This role will provide accurate reporting to the controller and be responsible for accounting office and administrative functions. The ideal candidate will have...


  • Hampton, Virginia, United States Mills Auto Group Full time

    Job SummaryMills Auto Group seeks a highly skilled Automotive Financial Operations Manager to oversee the financial data management for all dealership departments. This role requires strong analytical and organizational skills to ensure accurate financial reporting and compliance with dealership guidelines.Key Responsibilities:Manage and analyze financial...


  • Hampton, Virginia, United States ASM Global Full time

    Job SummaryThe Maintenance Manager will oversee the planning, management, and execution of all activities related to maintaining the facility and its operating systems. This includes completing day-to-day repairs and general maintenance of the facility, including preventative maintenance to all systems and equipment. The successful candidate will work...


  • Hampton, Virginia, United States City Wide Facility Solutions Full time

    Job SummaryCity Wide Facility Solutions is seeking a skilled Night Manager to oversee the quality control of janitorial operations across various sites. This role is crucial for ensuring client satisfaction and maintaining strong relationships with Independent Contractors.Key Responsibilities:Review scope of work and perform quality assurance...


  • Hampton, Virginia, United States Raising Cane's Full time

    Job OverviewRaising Cane's is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.The...


  • Hampton, Virginia, United States TKC Holdings, Inc. Full time

    About This PositionThe Assistant Food Service Director plays a crucial role in the success of our food service operation. This position works closely with the Food Service Director to plan, direct, and coordinate activities associated with running a large food service operation with one or more production kitchens.Key ResponsibilitiesAssist and support the...

  • Operations Manager

    4 weeks ago


    Hampton, Virginia, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our management team, you will be responsible for overseeing daily store operations, managing inventory, and ensuring a positive shopping experience for our customers.Key...


  • Hampton, Virginia, United States McAlister's Full time

    **Restaurant Operations Manager**The Restaurant Operations Manager at McAlister's Deli is responsible for driving success through the direction and control of restaurant operations. This includes ensuring a positive guest experience and company profitability. The ideal candidate will have excellent leadership skills, be able to motivate and inspire team...


  • Hampton, Virginia, United States Charter Senior Living Full time

    Restaurant Manager Job DescriptionThe Restaurant Manager is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, financial performance, and overall guest satisfaction.Key Responsibilities:Recruit, hire, train, and supervise restaurant staff, including servers, hosts/hostesses, cooks, and...


  • Hampton, Virginia, United States City of Hampton, VA Full time

    Job SummaryThe City of Hampton, VA is seeking a highly skilled and dedicated Animal Control Officer to join our team. As an Animal Control Officer, you will be responsible for enforcing State laws and local ordinances for the control, care, and protection of domestic and wild animals. This is a challenging and rewarding role that requires strong...


  • Hampton, Virginia, United States RaceTrac Full time

    Job SummaryThe 1st Shift Manager is a key member of the store management team, responsible for supporting the General Manager in overseeing the operations and sales of a high-volume convenience store retail outlet. This individual works closely with store management to provide associates with necessary supervision and leadership on designated shifts.Key...


  • Hampton, Virginia, United States K&K JL Services, Inc Full time

    Job SummaryK&K JL Services, Inc is seeking a highly skilled Landscape Operations Manager to oversee all landscaping operations at Langley Air Force Base and Fort Eustis Base location in Hampton, VA / Newport News, VA. This is a full-time, exempt, on-site role that requires a minimum of 10 years of management-level landscape experience.Key...


  • Hampton, Virginia, United States Charter Senior Living Full time

    Restaurant Manager Job DescriptionThe Restaurant Manager is a key member of our team, responsible for overseeing all aspects of restaurant operations. This includes staff management, customer service, financial performance, and overall guest satisfaction.Key Responsibilities:Recruit, hire, train, and supervise restaurant staff, including servers,...


  • Hampton, Virginia, United States Charter Senior Living Full time

    Restaurant General Manager Job Description**About the Job**As a Restaurant General Manager at Charter Senior Living, you will be responsible for the daily operations of our restaurant. This includes arranging schedules, supervising employees, and ensuring patrons have a quality dining experience. You will also be involved in tasks related to finances, such...


  • Hampton, Virginia, United States K&K JL Services, Inc Full time

    Job Title: Landscape Site ManagerJob Summary:K&K JL Services, Inc is seeking a skilled Landscape Site Manager to oversee landscaping operations at military bases in Hampton, VA. The ideal candidate will have a minimum of 5 years of supervisory-level landscape experience and a proven track record in landscape maintenance project management.Key...


  • Hampton, Virginia, United States Emerge Full time

    Job OverviewEmerge is seeking a skilled Production Operations Manager to oversee daily work activities in a fast-paced manufacturing environment. The ideal candidate will be responsible for coordinating production operations, ensuring daily goals are met in quality and quantity, and leading a team of employees to meet customer delivery schedules.Key...


  • Hampton, Virginia, United States City of Hampton, VA Full time

    Job Summary We are seeking a highly skilled and detail-oriented Control Center Operator to join our team at the City of Hampton, VA. As a Control Center Operator, you will be responsible for ensuring the smooth operation of our facility, including controlling electronic doors, gates, locks, and equipment. You will also act as a security checkpoint for...


  • Hampton, Virginia, United States MOD Pizza Full time

    About the RoleAs a Restaurant Shift Manager at MOD Pizza, you will be responsible for leading a team of passionate individuals who share our vision of creating a world where everyone belongs. Your role will be to direct the Squad Crew to deliver exceptional pizzas and salads to our guests with a focus on radical style and personalization.You will be an...