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Control Center Operator

1 month ago

Hampton, Virginia, United States City of Hampton, VA Full time
Job Summary

We are seeking a highly skilled and detail-oriented Control Center Operator to join our team at the City of Hampton, VA. As a Control Center Operator, you will be responsible for ensuring the smooth operation of our facility, including controlling electronic doors, gates, locks, and equipment. You will also act as a security checkpoint for persons wanting access to different sections within the facility, preventing unauthorized access and ensuring the safety of our staff and visitors.

Key Responsibilities
  • Control all electronic doors, gates, locks, and equipment
  • Act as a security checkpoint for persons wanting access to different sections within the facility
  • Prevent unauthorized access and ensure the safety of staff and visitors
  • Communicate with deputies, supervisors, and employees
  • Control inmate movement throughout the facility
  • Control the distribution of keys, ensuring the chit system is utilized
  • Remain on post until properly relieved-never leave the post unattended
  • Ensure the Control Center door is secured at all times, utilizing the window for documents
  • Annotate all entries of releases, transports, meals, committals, arrivals, departures, etc. in the log
  • Log all emergency telephone messages and report them to the supervisor
  • Distribute paperwork to appropriate personnel and units
  • Properly and efficiently check all personnel and vehicles for identity prior to entry
  • Supervise inmate activities
  • Maintain log of daily inmate activities
  • Ensure that inmates are fed
  • Responsible for observing the physical and mental condition of all inmates and documenting on the appropriate logs
  • Responsible to report any behaviors (mental or physical) that may indicate a suicidal attempt to the supervisory staff and medical and/or mental health personnel
  • Consults with medical personnel regarding the inmate's health to verify an inmate's illness and identify any necessary precautions
  • Conduct security checks of all doors and windows for proper functioning
  • Monitor cameras, audio alarms, door alarms, fire alarms, etc. and take appropriate action in the event of an incident
  • Monitors inmate movement and activities
  • Inventories and issues facility keys, vehicle keys, radios, equipment, etc.
  • Adheres to all policies, procedures, guidelines, and all directives of the office
  • Dependable and meets acceptable attendance requirements at all times
  • Protects confidential information by preventing unauthorized released, both verbally and in writing
  • Follows all Federal, State, and Local laws
  • Performs any other task as required
Requirements
  • Any combination of education and experience is equivalent to graduation from high school
  • Must obtain Dispatch certification or jail officer certification through the Virginia Department of Criminal Justice Service (VDCJS) prior to hire
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Reimbursement accounts
  • Health insurance offered through Optima Health
  • Three dental plans offered through Delta Dental
  • Employees begin accruing annual and sick leave immediately
  • Other forms of leave include: Maternity Leave, Parental Bonding Leave, Care for Sick Parent Leave, Birthday Leave, Personal day
  • Ten paid holidays each year
  • A tax deferred retirement plan 457 offered through the ICMA Retirement Corporation
  • Group life insurance offered through the VRS and the carrier is the Minnesota Life Insurance Company
  • Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through educational programs leading to a degree, skilled craft or trade training leading to a certificate or license, and coursework to renew and update skills
  • Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis
  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family
  • Direct deposit into most banks is a convenient finance feature
  • Savings bonds are available to the City's workforce
  • Employees are covered for Workers' Compensation where appropriate