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Restaurant Operations Manager

1 month ago

Hampton, Virginia, United States MOD Pizza Full time
About the Role

As a Restaurant Shift Manager at MOD Pizza, you will be responsible for leading a team of passionate individuals who share our vision of creating a world where everyone belongs. Your role will be to direct the Squad Crew to deliver exceptional pizzas and salads to our guests with a focus on radical style and personalization.

You will be an example of MOD values and behaviors, exemplifying a service mindset through effective leadership. Your goal will be to create a MOD vibe that our customers expect, while coaching your team to keep the energy high and create a positive vibe on the shift.

Key Responsibilities:

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant

Required Qualifications:

  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

At MOD, we believe in creating a world that works for and includes everyone. If you're passionate about leading a team and creating a positive work environment, we encourage you to apply for this exciting opportunity.