Director of Patient Experience
3 days ago
- Directly supervise the Manager, Concierge who supports a team of ~15 indirect reports and growing
- Represent Concierge needs on organizational leadership meetings and planning initiatives
- Overall responsibility for setting and achieving Concierge goals and outcomes
You'll design and continually monitor metrics and goals for the Concierge team in critical areas, innovating on process and tooling to scale our operation without compromising quality.
Your salary will be around $140,000-$170,000 per year, depending on location and experience, plus Equity and benefits like Medical/Dental/Vision, 401(k), and Unlimited PTO.
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Brand Experience Director
2 days ago
New York, New York, United States NVE Experience Agency Full timeJob DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...
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Director of Patient Experience
6 days ago
New York, New York, United States VML Full timeAbout VMLVML is a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.Job DescriptionWe are looking for a highly skilled Director of Patient Experience to lead our efforts in redefining healthcare engagement. This...
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Director of Quality and Patient Experience
6 days ago
New York, New York, United States NYC Health Hospitals Full timeJob OverviewNYC Health + Hospitals seeks a highly skilled professional to serve as the Associate Director of Healthcare Standards. This position will play a vital role in managing programs related to Person-centered Care across the system.The successful candidate will be responsible for assessing, analyzing data, and developing strategies to improve the...
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Director of Patient Experience and Quality
2 days ago
New York, New York, United States NYC Health Hospitals Full timeAbout the RoleWe are seeking a seasoned leader to join our team as a Director, Contact Center Operations. In this role, you will be accountable for meeting the internal teams' monthly, quarterly, and annual performance goals. You will also serve as a liaison for internal teams working with facility and department partners.
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Patient Experience Director
4 weeks ago
New York, New York, United States Morrison Healthcare Full timeJob OverviewMorrison Healthcare, a leading national food and nutrition services company, is seeking a skilled Patient Experience Director to oversee all patient experience activities within assigned systems. This role involves monitoring patient satisfaction initiatives, ensuring compliance with client and regulatory requirements, and promoting employee...
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New York, New York, United States The Hired Guns Full time**Job Summary**We are seeking a senior-level digital product manager with a track record in patient care and healthcare solutions to join our prestigious healthcare organization as their new Assistant Product Director, Patient Engagement.This role requires you to build and optimize digital products focused on enhancing the patient experience. You will...
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Patient Services Director
2 weeks ago
New York, New York, United States Aramark Full timeJob TitlePatient Services Director - We are seeking an experienced Patient Services Director to join our team at Aramark. As a Patient Services Director, you will be responsible for supervising patient services workers and ensuring that all patients receive high-quality nutrition care.About the RoleSupervise patient services workers during meal...
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Experienced Marketing Director
2 days ago
New York, New York, United States NVE Experience Agency Full timeJob SummaryNVE Experience Agency, a renowned brand experience and production agency, seeks an accomplished Group Account Director to spearhead the strategic growth of multiple account teams and brands within a customer group. This senior role demands exceptional interpersonal communication skills, extensive experience handling senior clients, and a proven...
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Patient Operations Director
7 days ago
New York, New York, United States St. John's Episcopal Hospital Full timeJob DescriptionSt. John's Episcopal Hospital seeks a highly skilled Patient Operations Director to lead our front office operations, patient flow, customer service, and administrative support teams.
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Customer Experience Director
6 days ago
New York, New York, United States LIVunLtd Full timeJob Title: Customer Experience DirectorAbout Us: LIVunLtd is a leading provider of luxury residential communities in Manhattan. We pride ourselves on delivering exceptional customer experiences to our residents and striving to exceed their expectations in every way.Job Summary: We are seeking a highly skilled and motivated Customer Experience Director to...
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Consumer Experience Director
5 days ago
New York, New York, United States Fresh Full timeConsumer Experience Director PositionWe are seeking a highly motivated Consumer Experience Director to join our team at Fresh. In this role, you will be responsible for leading the development of consumer experiences that drive business impact and elevate the brand.The successful candidate will have a strong understanding of consumer behavior and market...
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Hospitality Experience Director
5 days ago
New York, New York, United States Restaurant Associates Full timeHospitality Experience Director Job SummaryWe are seeking an experienced Hospitality Experience Director to join our team as a Restaurant Manager. In this role, you will be responsible for creating unforgettable moments for our guests by curating exceptional dining experiences.The ideal candidate will have a strong background in hospitality, with experience...
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Patient Care Director
6 days ago
New York, New York, United States Mount Sinai Hospital Full timeJob Summary:The Mount Sinai Hospital is seeking an experienced Patient Care Director to join our team. This role will oversee the daily operations of our patient care units, ensuring that patients receive high-quality care and services.About the Role:This position involves supervising a team of healthcare professionals, developing and implementing policies...
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Director of Patient Care Operations
13 hours ago
New York, New York, United States HSS Full timeOpportunity OverviewHospital for Special Surgery (HSS) is seeking an exceptional Director of Patient Care to lead our Infusion Therapy team. As a member of Inpatient Services, this role will be responsible for the overall operations, clinical teams, and delivery of high-quality care. The ideal candidate will have a strong patient-centered approach, excellent...
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Laughter Experience Director
3 days ago
New York, New York, United States Laughnplay Full timeJob DetailsAt Laugh N Play, we are seeking a highly skilled Laughter Experience Director to lead our team in creating unforgettable events for our patrons. If you have a passion for event planning, leadership, and customer satisfaction, we encourage you to apply for this exciting opportunity.**Job Summary:** As a Laughter Experience Director, you will be...
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Dining Experience Director
2 days ago
New York, New York, United States Crew NY Full timeCrew NY invites a highly skilled Dining Experience Director to create unforgettable guest experiences at our waterfront dining destination. This dynamic role requires a proven track record in high-volume, elevated dining environments with a strong background in elevated dining, expertise in multi-unit revenue management, and a demonstrated ability to lead...
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Director of Patient Care
6 days ago
New York, New York, United States NYC Health Hospitals Full time**About NYC Health Hospitals:**We are a premier acute care hospital located in Downtown Bronx, New York City. Our mission is to deliver high-quality care services without exception.**Job Description:**The Director of Patient Care will assist with planning, organizing, directing, coordinating, and evaluating nursing service and education programs.**Key...
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Customer Experience Director
2 weeks ago
New York, New York, United States Vuori, Inc Full timeCustomer Experience Director Role at VuoriWe are seeking a seasoned Customer Experience Director to lead our sales team in providing exceptional customer experiences. As a critical member of our retail leadership team, you will focus on developing lasting relationships with customers, driving sales growth, and promoting our brand values. Your expertise in...
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Patient Care Director
4 weeks ago
New York, New York, United States The Institute for Family Health Full timeAbout the RoleWe are seeking an experienced Nurse Manager to lead our patient care team at The Institute for Family Health.Job SummaryThe Patient Care Director is responsible for overseeing the clinical operations of a designated patient care service area. This includes assessing, identifying, planning, implementing and evaluating the processes, technology,...
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Director of Patient Care Services
6 days ago
New York, New York, United States Mount Sinai Hospital Full timeOverview:Mt Sinai Hospital seeks a seasoned Director of Patient Care Services to lead our clinical operations. As a key member of the executive team, you'll drive strategic planning, implement evidence-based practices, and promote a culture of safety and quality. This role demands strong leadership skills, operational expertise, and a commitment to...