Principal Site Operations Engineer

2 weeks ago


Syracuse, New York, United States This Is CNY Full time
Join Our Team

As we expand our horizons, we are in search of an exceptional Senior Site Reliability Engineer to embark on this journey with us. Our SRE team plays a pivotal role in shaping the technological advancements that touch the lives of millions in the entertainment industry. The potential for product development and career progression is immense.

Your Responsibilities

- Collaborate within cross-functional teams to guarantee service reliability, availability, and performance.

- Partner with our engineering and Site Reliability teams to design and sustain live services.

- Strategically plan and anticipate service capacity and demand, assess software performance, and optimize systems and software.

- Address critical incidents and implement automation to mitigate future occurrences; aim to eliminate all manual processes.

- Diagnose root causes of production challenges and propose lasting solutions.

- Establish and enhance monitoring systems (metrics, logs, alerts, etc.) to swiftly identify issues.

- Create comprehensive documentation, tools, and alerts to recognize and manage risks effectively.

- Engage actively in maintaining our environment's security. Review compliance and internal scans, collaborating with development teams to proactively address security vulnerabilities.

- Develop Run Books for Level I NOC teams to minimize Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) for alerts.

- Participate in an on-call rotation alongside other Site Reliability Engineering team members.

Qualifications

- Proficient in Linux container technologies (Docker, Kubernetes).

- Experienced with public and private cloud platforms: GCP, OpenStack, AWS, and/or Azure.

- Knowledgeable in cloud orchestration frameworks (Terraform, Kubernetes, ArgoCD, Spinnaker, etc.) and their significance in IT transformation.

- Over 5 years of experience working with Linux systems and associated tools (kernel, shell, system libraries, file systems, client-server protocols, etc.).

- Capable of reading and writing code fluently in C#, Python, or Go.

- Comprehensive understanding of the software development lifecycle, including git-based CI and CD pipelines.

- Networking expertise: familiar with network theory and protocols such as TCP/IP, UDP, DNS, HTTP, TLS, and load balancing.

- Strong background in distributed systems architectures – layered, event-driven, service mesh, etc.

- Familiarity with distributed messaging systems like Kafka and Confluent.

- Excellent interpersonal and communication skills.

Compensation Transparency

The estimated base salary range for this role is $110,000 to $130,000. Please note that this range is a good faith estimate for the position at the time of posting. Candidates may also qualify for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience, as well as geographic location.

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