Front Desk Coordinator

4 days ago


San Bruno, California, United States VNR MGMT Full time
Job Overview
">As a Front Desk Agent at VNR MGMT, you will be the first point of contact for our hotel guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest has a pleasant and memorable stay with us.
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We are seeking an experienced and skilled Front Desk Agent to join our team. In this role, you will be responsible for checking-in/checking-out hotel guests, processing payments, and providing information and assistance to all guests and visitors.

You will maintain complete knowledge of departmental policies, procedures, and standards, as well as correct maintenance and use of equipment. You will anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.

In addition, you will resolve guest complaints, ensuring guest satisfaction. You will also maintain positive guest relations at all times and monitor and maintain cleanliness, sanitation, and organization of assigned work areas.

The estimated salary for this position is $45,000 per year. This salary is based on industry standards and takes into account the cost of living in the area.

If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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