Front Desk Specialist

3 weeks ago


San Bruno, California, United States Courtyard by Marriott Full time

As a Front Desk Specialist at Courtyard by Marriott, you'll be responsible for the financial integrity of our hotel. This role requires attention to detail and strong analytical skills to perform nightly audits of financial transactions and guest accounts. Your goal is to verify accuracy of charges and reconcile any discrepancies.

You will prepare daily reports and distribute them to management, ensuring they are well-informed about the hotel's financial situation. Additionally, you will assist guests with check-in and check-out processes, handling their inquiries and resolving complaints in a professional manner while maintaining confidentiality of guest information and adhering to hotel policies and procedures.

We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for career growth.



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