Hotel Registration Representative

3 days ago


New York, New York, United States Kimpton Hotel Full time
Key Responsibilities: As a Hotel Registration Representative, you will be responsible for registering and checking out hotel guests, handling PBX operations, mail and message services, and providing outstanding service to our guests throughout their stay.

You will act as an advocate for the hotel, developing relationships with guests that will compel them to return. Some of your key responsibilities include reviewing arrivals, noting special requests, and blocking rooms as needed; checking in and out hotel guests in a confident and professional manner; answering phone calls promptly and accurately; and completing all tasks on the daily checklist.

To succeed in this position, you will need to possess excellent communication and problem-solving skills, with the ability to work well under pressure and maintain a high level of accuracy. Prior experience in a front desk or customer-facing role is preferred, but not required.

We offer a competitive salary range of $50,000 - $65,000 per year, based on experience and qualifications. In addition to a comprehensive benefits package, you will also enjoy flexible scheduling, opportunities for career growth and development, and the chance to work with a dynamic and passionate team.

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