Hotel Customer Service Representative

3 weeks ago


New York, New York, United States Hilton Hotels Corporation Full time

**About Hilton Hotels Corporation**

Hilton Hotels Corporation is a leading global hospitality company, known for its high-quality services and excellent customer experience. We are currently seeking a highly skilled and experienced individual to join our team as a Guest Service Agent.

**Job Summary**

We are looking for an individual who can provide exceptional customer service, handle front desk operations efficiently, and promote hotel services and facilities effectively. The successful candidate will have the ability to work in a fast-paced environment, think critically, and make sound decisions.

**Key Responsibilities**

* Greet guests and complete registration process* Assist guests with check-out* Demonstrate thorough knowledge of hotel information* Use up-selling techniques to promote hotel services and facilities* Respond to guest inquiries and requests, resolving issues promptly* Maintain accurate records and reports*

**Benefits**

We offer a competitive salary of $50,000 - $60,000 per year, depending on experience, plus benefits package including health insurance, retirement plan, and paid time off. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

**What You Will Need**

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment


  • New York, New York, United States Kimpton Hotel Full time

    Key Responsibilities: As a Hotel Registration Representative, you will be responsible for registering and checking out hotel guests, handling PBX operations, mail and message services, and providing outstanding service to our guests throughout their stay.You will act as an advocate for the hotel, developing relationships with guests that will compel them to...


  • New York, New York, United States 3232 Hotel LLC Full time

    Job OverviewA boutique hotel in midtown Manhattan is seeking a reliable and highly motivated front desk agent to join its team in a full-time position. The successful candidate will be responsible for ensuring guest satisfaction and security during the 4pm to 12am shift.About the RoleThis dynamic role involves working at the front desk, checking in guests,...


  • New York, New York, United States Kimpton Hotel Full time

    Hotel Services Coordinator Opportunity at Kimpton Hotel EventiWe are seeking a highly organized and detail-oriented Hotel Services Coordinator to join our team at Kimpton Hotel Eventi. As a key member of our front desk team, you will be responsible for coordinating various hotel services and ensuring seamless operations.About the RoleThe ideal candidate will...


  • New York, New York, United States Customer Service Open House Full time

    Job OverviewWe are seeking a highly skilled and experienced Counter Service professional to join our team at Customer Service Open House in Brooklyn.CompensationThe estimated salary for this position is around $45,000 per year, based on industry standards for similar roles in the area.Key ResponsibilitiesTaking food orders from customers and serving them...


  • New York, New York, United States Loews Regency Hotel Full time

    Loews Regency Hotel is proud to offer a challenging and rewarding role as a Customer Experience Representative.About the Job:In this position, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. You will greet guests warmly, answer their queries, and make arrangements for...


  • New York, New York, United States M&R Hotel Management Full time

    We are seeking a highly skilled Customer Service Representative to join our team at SpringHill Suites by Marriott in New York Midtown Manhattan/Park Avenue. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.About the RoleThe estimated salary for...


  • New York, New York, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a skilled Guest Service Agent to join our team at La Quinta NYC Central Park. As a front desk representative, you will be responsible for providing top-notch customer service and ensuring that all guests have a memorable stay.This is a full-time position with an estimated annual salary range of $39,200 - $43,200, depending on...


  • New York, New York, United States Hard Rock Full time

    **Job Summary**We're seeking a Hotel Guest Services Representative to join our team at Hard Rock. As a vital member of our front desk staff, you'll focus on delivering exceptional guest experiences and ensuring seamless operations.**Responsibilities**Deliver outstanding customer service to guests, handling all aspects of their stay, including registration,...


  • New York, New York, United States Twin Tier Hospitality Full time

    Customer Service Representative Job DescriptionTwin Tier Hospitality is seeking a skilled Customer Service Representative to join our team. This role involves delivering exceptional guest experiences, resolving issues efficiently, and promoting hotel services. If you have a passion for providing top-notch customer service and working in a dynamic...


  • New York, New York, United States 2Bros Services Full time

    **Company Overview:** 2Bros Services is a leading hospitality provider dedicated to delivering exceptional guest experiences.We are currently seeking a highly skilled and professional Hotel Guest Service Representative to join our team. This role is perfect for individuals who enjoy working in fast-paced environments and providing top-notch customer...


  • New York, New York, United States James NoMad NYC Full time

    At The James New York - NoMad, we are committed to delivering exceptional service to our guests. As a Guest Services Representative, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. Your responsibilities will include: greeting and welcoming guests, managing room reservations, handling check-ins and check-outs,...


  • New York, New York, United States W27 Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Hotel Alameda in New York. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.


  • New York, New York, United States Kimpton Hotel Full time

    Kimpton Hotel Eventi: Front Desk Representative OpportunityWe are seeking a highly motivated and detail-oriented Front Desk Representative to join our team at Kimpton Hotel Eventi. As a representative of our hotel, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to...


  • New York, New York, United States The Greenwich Hotel Full time

    Job OverviewThe Greenwich Hotel in downtown Manhattan is seeking a dynamic and professional Front Desk Agent to join our team. As a key representative of the hotel, you will be responsible for delivering exceptional service to our guests, ensuring their stay is nothing short of memorable.Key ResponsibilitiesGuest Relations: Develop strong relationships with...


  • New York, New York, United States Kimpton Hotel Full time

    Job Summary: We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Kimpton Hotel Eventi. As a key member of our front desk operations, you will be responsible for providing exceptional service to our guests, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.The...


  • New York, New York, United States The Yorktowne Hotel a Tapestry Collection by Hilton Full time

    Job DescriptionWe are seeking a skilled Hotel Bartender to join our team at The Yorktowne Hotel, a Tapestry Collection by Hilton. This is a dynamic role that requires a positive customer service mindset and the ability to multitask in a fast-paced environment.As a Hotel Bartender, you will be responsible for taking customer orders, preparing a range of...


  • New York, New York, United States Rosewood Hotel Group Full time

    The Rosewood Hotel Group is seeking a highly skilled Utility Steward to join our team. As a key member of our hotel's operations, this role plays a vital part in ensuring the smooth day-to-day functioning of our facilities.Job SummaryThis position is responsible for providing support services in various areas of the hotel, including the kitchen and outlet....

  • Senior Hotel Manager

    2 weeks ago


    New York, New York, United States M&R Hotel Management Full time

    About the Role:The Senior Hotel Manager is responsible for leading our hotel's operations, driving revenue growth, and delivering exceptional guest experiences.Key responsibilities include:Supervising a team of associates to provide top-notch service and supportAnalyzing financial data to inform business decisions and optimize profitabilityDeveloping and...

  • Hotel IT Director

    1 week ago


    New York, New York, United States Warwick Hotel Full time

    We are seeking a highly skilled Hotel IT Director to lead our IT team and oversee the technology infrastructure of our Warwick New York and Warwick Allerton Hotel Chicago properties. As a key member of our management team, you will be responsible for developing and implementing strategic plans to improve our technology systems and enhance guest...

  • Hotel Ambassador

    1 week ago


    New York, New York, United States Loews Regency Hotel Full time

    We are seeking a skilled Hotel Ambassador to join our team at Loews Regency Hotel.About the Role:This is an exciting opportunity to work in a luxurious hotel environment, providing exceptional customer service and exceeding guest expectations. As a Hotel Ambassador, you will be responsible for greeting guests warmly and professionally, answering their...