Sales and Customer Support Professional
2 weeks ago
We are a dynamic, privately owned sales and marketing enterprise based in the Kansas City region, serving a diverse clientele of over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-driven Sales and Customer Support Associate to enhance our team. This Sales and Customer Support Associate role is a full-time, entry-level position with comprehensive training and competitive compensation.
Key Responsibilities- Engage potential customers effectively by addressing inquiries regarding products and services, and closing sales directly with clients' leads.
- Manage customer inquiries, orders, and complaints efficiently and courteously.
- Offer product recommendations tailored to customers' needs, actively pursuing opportunities for upselling products and services.
- Compile and analyze customer information to generate comprehensive product or service reports.
- Contribute collaboratively to team objectives, ensuring the attainment of collective goals.
- Stay up-to-date with the latest product offerings, maintaining an in-depth knowledge base.
- Execute any additional duties as delegated by senior management as required.
- Demonstrate a positive demeanor and possess exceptional communication abilities.
- Proficient in the principles and procedures governing exemplary customer service.
- Exhibit product knowledge, coupled with a focus on quality, adept problem-solving skills, and conflict resolution abilities.
- Hold a high school diploma or its equivalent.
- Align with company values and commit to upholding standards of integrity.
- Display outstanding verbal and interpersonal communication skills, coupled with a high degree of professionalism.
- Capable of functioning seamlessly within a team environment or autonomously as required.
If you meet these criteria and are eager to embark on a rewarding career journey with our dynamic team, we invite you to apply to our Sales and Customer Support Associate position and become an integral part of our continued success.
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