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Medical Office Coordinator

2 months ago

Union City Tennessee, United States Fast Pace Health Full time
Job Summary

We are seeking a highly skilled and experienced Medical Receptionist to join our growing team at Reelfoot Family Walk-In, a Fast Pace Health brand. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Maintain compliance with Federal and State regulations, guidelines, and requirements, including working knowledge of all health information management issues such as HIPAA.
  • Greet, register, instruct, discharge, and provide general assistance to patients.
  • Obtain and record demographic, insurance, and financial information.
  • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
  • Collect co-pays, co-insurance, deductibles, and past due balances.
  • Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
  • Answer telephone, take messages, and return voicemails.
  • Provide clerical support as required.
Requirements
  • Medical office experience and a familiarity with basic medical terminology preferred.
  • Ability to work independently and with the public in a high-pressure environment.
  • Detail-oriented with excellent interpersonal communication skills.
  • Must have an outgoing and compassionate attitude.
What We Offer
  • Competitive compensation and benefits, including vacation pay, PTO, medical, dental, vision, and work-life balance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.