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Medical Office Coordinator
4 weeks ago
Havasu Regional Medical Center is a dynamic healthcare organization seeking a highly skilled and dedicated individual to join our team as an Office Coordinator/Medical Assistant Wound Care.
About Us:
We are a 171-bed hospital that offers a broad scope of services in major medical disciplines. Our medical staff of over 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.
Why Choose Us:
- Competitive benefits package, including health, dental, and vision insurance, as well as a 401K plan.
- Generous paid time off and extended illness bank package.
- Employee assistance program for mental, physical, and financial wellness.
- Tuition reimbursement and assistance for qualified applicants.
- Professional development and growth opportunities.
Job Summary:
The Office Coordinator/Medical Assistant Wound Care will be responsible for coordinating with Center leadership to maximize daily patient census, actively participating in staff meetings, and maintaining all patient communication needs. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
Responsibilities:
- Coordinates with Center leadership to maximize daily patient census.
- Actively participates in staff meetings to support key functions within the Center.
- Maintains all patient communication needs, including scheduling, rescheduling, and appointment reminders.
- Obtains and verifies patient insurance information, including pre-certifications and pre-authorizations for services.
- Collects and enters patient charges in databases.
- Verifies and reconciles charges as directed, prepares monthly patient survey data, and transmits to providers.
- Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
- Coordinates/schedules ancillary testing with other hospital departments.
- Arranges for patient transportation, as needed.
- Maintains office equipment and supplies as needed, and medical supplies as directed.
Clinical Functions:
- Provides wound-related patient care under the direction of the RN/Provider, according to Basic Life Support (BLS) and hospital protocols.
- Assists in vein clinic within scope of practice after Healogics Vein Clinic training is completed.
- May assist with intake and discharge within scope of practice and according to hospital bylaws.
- Gathers patient information and necessary equipment and supplies for the RN or provider.
- Reports quality of care issues to Clinical Nurse Manager.
Requirements:
- High School Diploma or General Education Development (GED); Associate's degree preferred.
- Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES).
- Current Medical or AZ Certified Nursing Assistant certification, to maintain throughout the duration of employment in the position.
- Six or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred.
- Two or more years of office administration experience, preferably in a medical setting.
Preferred Skills:
- Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Good customer, interpersonal, and communication skills, both orally and in writing.
- Organization and time-management skills.
- Ability to type 60 words per minute (wpm).
- Basic math skills.
- Attention to details.
- Ability to maintain confidentiality.
- Ability to work in a fast-paced environment and to work on multiple projects at the same time.
EEOC Statement:
Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.
