Medical Office Coordinator

1 week ago


Bossier City, Louisiana, United States North Caddo Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at North Caddo Medical Center. The successful candidate will be responsible for providing exceptional patient care and administrative support to our clinic staff.

Key Responsibilities:

  • Greets patients and visitors in a professional and courteous manner.
  • Receives patients and visitors, and provides assistance with scheduling appointments.
  • Obtains and accurately enters patient demographics, billing information, and insurance details into our billing system.
  • Secures all necessary HIPAA paperwork and maintains confidentiality.
  • Liaises with patients, family members, and healthcare providers in a compassionate and professional manner.
  • Answers telephone calls in a professional manner.
  • Collects payments from patients and provides receipts.
  • Manages office supplies and notifies management of any needs.
  • Secures patient packets and distributes school excuses.
  • Works effectively as a team member and maintains a high standard of work under pressure.
  • Ensures compliance with HIPAA and DHH standards.
  • Verifies insurance information accurately.
  • Performs other duties as assigned by management.

Requirements:

  • High school diploma or equivalent.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal and communication skills.
  • Knowledge of family practice preferred but not mandatory.

Performance Policy:

The first three months of employment are a trial period. During this time, either the employee or the employer may terminate employment without retribution. After the trial period, employees will be evaluated annually, focusing on areas such as knowledge, accuracy, judgment, innovation, appearance, orderliness, courtesy, cooperation, initiative, reliability, perseverance, attendance, alertness, maintenance, troubleshooting, record-keeping, competence, habits, confidentiality, and universal precautions.

Mental and Sensory Requirements:

  • Must promote harmonious relationships among staff, visitors, patients, and physicians.
  • Must conduct self in a professional manner at all times.
  • Must accept assignments within job description.
  • Must recognize and respect the chain of command.
  • Must not steal from staff, patients, visitors, or the hospital.
  • Must control self emotionally and maintain a stable psyche.
  • Must perform job skills.
  • Must utilize safety precautions and protect patients.
  • Must have command of manual dexterity.

Additional Job Specifications:

  • Exposure to hazards such as bleach, disinfectant, blood-borne pathogens, etc.


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