Customer Service Sales Specialist

4 days ago


Houston, Texas, United States Elite Material Handling Full time
Job Summary

The Customer Service Sales Specialist will be responsible for selling our company's services and maintenance agreements to new and existing customers with a focus on Material Handling Equipment (MHE). This role requires a fearless "hunter" of new business with a strong background in sales and a passion for delivering exceptional customer service.

Key Responsibilities
  • Drive and manage the entire sales process, targeting top prospects and identifying client solutions.
  • Act as a "solutions expert" consultant, helping partners with their unique critical business issues and strategic initiatives.
  • Work with senior management to establish a clear and effective plan for growing the company customer base.
  • Utilize Sales Force to provide visibility and effectively communicate activity in assigned territory.
  • Strategize on social selling opportunities and attend company training programs to learn job skills.
Requirements
  • 3+ years of cold calling sales experience required.
  • 3+ years of customer service experience required.
  • 2+ years of Industrial Equipment or Construction Sales experience required.
  • Bachelor's Degree preferred.
  • Excellent oral and written communication skills.
  • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Must have a valid driver's license and clean driving record.
  • The selected candidate will be required to pass a criminal history background check.
  • Must own "reliable" transportation.
Physical Demands

The Customer Service Sales Specialist will be required to remain in a stationary position up to 75% of the time (driving) and will need to move about a customer job-site, which may entail ascending and descending a ladder to access equipment or what is needed. This physical demand requires using both hands and feet.

The selected candidate will be required to work in outdoor weather conditions or inside a customer job-site where safety equipment must be worn (hard hat, safety goggles, gloves, ear plugs, orange vest and other like safety equipment). Ability to adapt to different warehouse temperatures and environments is also required.



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