Customer Service Representative

4 weeks ago


Houston, Texas, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Customer Service Specialist. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, answering questions and resolving issues in a timely and professional manner
  • Assist customers in selecting the right products and services, providing expert advice and recommendations
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Build strong relationships with customers, wholesale partners, and colleagues to drive sales growth and achieve business objectives
  • Stay up-to-date with product knowledge, features, and benefits to provide expert advice and recommendations to customers
  • Maintain a clean and organized store environment, adhering to company standards and procedures
  • Participate in sales promotions, events, and initiatives to drive sales growth and customer engagement
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 18 years of age; legally authorized to work in the country of employment
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally; ability to stand for long periods and move around the store
  • Excellent communication and interpersonal skills; ability to work in a fast-paced environment
  • Previous retail or customer service experience preferred; ability to work a flexible schedule, including evenings and weekends
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.

Apply now to join our team and take the first step towards a rewarding career in customer service and sales



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