Customer Service Sales Representative

4 weeks ago


Houston, Texas, United States Elite Material Handling Full time
Job Summary

The Customer Service Sales Specialist will be responsible for selling our company's services and maintenance agreements to new and existing customers with a focus on Material Handling Equipment (MHE). This role requires a fearless "hunter" of new business with a strong background in sales and customer service.

Key Responsibilities
  • Drive and manage the entire sales process, targeting top prospects, identifying client solutions, negotiating, and closing.
  • Act as a "solutions expert" consultant, helping partners with their unique critical business issues and strategic initiatives.
  • Work with senior management to establish a clear and effective plan for growing the company customer base.
  • Utilize Sales Force to provide visibility and effectively communicate activity in assigned territory.
  • Strategize on social selling opportunities.
  • Attend company training programs and accompany other associates or managers during ride-alongs to learn job skills.
  • Prepare appropriate specs and level of service expectations in accordance with existing laws, regulations, and company policy.
  • Calculate correct job costs and market-based pricing for solutions.
Requirements
  • 3+ years of cold calling sales experience required.
  • 3+ years of customer service experience required.
  • 2+ years of Industrial Equipment or Construction Sales experience required.
  • Bachelor's Degree preferred.
  • Excellent oral and written communication skills.
  • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Must have a valid driver's license and clean driving record.
  • The selected candidate will be required to pass a criminal history background check.
  • Must own reliable transportation.
Physical Demands

The selected candidate must be able to remain in a stationary position up to 75% of the time (driving). They must also be able to move about a customer job-site, which may entail ascending and descending a ladder to access equipment or what is needed. This physical demand requires using both hands and feet. In order to properly assess equipment needs, this person may position themselves with stooping, kneeling, crouching, squatting, bending, and/or crawling. They will frequently work in outdoor weather conditions or inside a customer job-site where safety equipment must be worn.



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