Account Manager II

3 days ago


Syracuse, New York, United States NBT Bank Full time
Job Summary

NBT Bank is seeking a highly skilled Account Manager II to join our team. As an Account Manager II, you will be responsible for managing assigned small business and middle market accounts, providing exceptional customer service, and identifying opportunities to grow our business.

Key Responsibilities
  • Manage assigned small business and middle market accounts, ensuring timely and accurate servicing of customer needs.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
  • Identify opportunities to grow our business, collaborating with internal stakeholders to develop and implement sales strategies.
  • Stay up-to-date on industry trends and developments, applying this knowledge to improve our services and offerings.
  • Work closely with internal teams to ensure seamless communication and collaboration.
Requirements
  • Associate degree and 4 years of relevant work experience or equivalent combination of education and experience.
  • Property & Casualty Broker's license and/or Life, Accident, and Health license or ability to obtain within 6 months of hire.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
What We Offer

NBT Bank offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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