Evening Client Care Specialists
3 weeks ago
Guardian Veterinary Management LLC is a leading provider of emergency and specialty veterinary services, dedicated to delivering exceptional care to our clients and their beloved pets. We are currently seeking enthusiastic and compassionate Swing Shift Client Care Representatives to join our dynamic team.
About UsLocated in a vibrant area, our facility is designed to support both our staff and the animals we care for. We pride ourselves on our commitment to professional development and creating a positive work environment that fosters growth and teamwork.
Job ResponsibilitiesAs a Client Care Representative, you will be responsible for:
- Providing outstanding customer service to pet owners and their pets.
- Managing a multi-line phone system efficiently.
- Processing payments and handling cash transactions with accuracy.
- Learning and utilizing veterinary management software effectively.
- Maintaining professionalism in high-pressure situations.
- Assisting with administrative tasks as needed.
The ideal candidate will possess:
- A genuine love for animals and a desire to assist in their care.
- A minimum of one year of experience in customer service or administrative roles.
- Strong communication skills and the ability to work collaboratively.
- Flexibility to work various shifts, including weekends.
We offer a comprehensive benefits package that includes:
- Hands-on training and mentorship opportunities.
- Health, vision, and dental insurance.
- Paid time off and parental leave.
- 401k options and group life insurance.
- Unique workplace culture focused on positive relationships.
- Employee discounts on pet care services.
- Access to mental health services at no cost.
If you are passionate about animal care and are looking for a fulfilling career, we encourage you to consider this opportunity with Guardian Veterinary Management LLC.
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