Evening Client Care Support Representatives
4 weeks ago
Guardian Veterinary Management LLC is actively seeking dedicated Evening Client Care Support Representatives to join our dynamic team. We pride ourselves on delivering exceptional service in a supportive and innovative environment.
About UsLocated in a beautiful area, Guardian Veterinary is a leading emergency and specialty veterinary facility. Our mission is to provide outstanding care to our clients and their beloved pets. We are committed to fostering a culture that emphasizes teamwork, professional growth, and a passion for animal welfare.
Role ResponsibilitiesAs a Client Care Support Representative, you will:
- Assist clients with inquiries and provide information about our services.
- Manage a multi-line phone system effectively.
- Process payments and handle cash transactions with accuracy.
- Maintain a calm and professional demeanor in high-pressure situations.
- Collaborate with team members to ensure a seamless client experience.
To be successful in this role, candidates should possess:
- A genuine love for animals and a commitment to their care.
- A minimum of one year of experience in customer service or administrative roles.
- Strong communication skills and the ability to learn veterinary management software.
- Flexibility to work various shifts, including weekends.
At Guardian Veterinary Management LLC, we offer:
- Comprehensive training and development opportunities.
- A unique workplace culture that values positive relationships.
- Competitive compensation and exceptional benefits, including health, vision, and dental coverage.
- Employee perks such as discounts on pet care services and free lunch days.
We invite you to explore a fulfilling career with us, where you can make a meaningful impact in the lives of pets and their owners.
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