Retail Operations Manager

5 days ago


Wilmington, North Carolina, United States HomeGoods Full time
Job Summary

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.

Key Responsibilities
  • Receiving and Merchandising: Create a positive internal and external customer experience by ensuring merchandise is properly tagged, hung, secured, and coded.
  • Team Management: Train and mentor Associates on established merchandising and processing principles, and monitor productivity of team and coach as necessary.
  • Inventory Control: Organize and rotate back stock for easy replenishment, and maintain and uphold merchandising philosophy and signage standards.
  • Customer Service: Engage and interact with all customers, and maintain a clean and organized store to ensure an excellent customer experience.
  • Communication: Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
Requirements
  • Experience: 1 year retail and 6 months of leadership experience.
  • Skills: Superior communication and organizational skills with attention to detail, capable of multi-tasking, and able to respond appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

HomeGoods offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



  • Wilmington, North Carolina, United States Zaxby's Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Operations Manager to join our dynamic team at Zaxby's. The successful candidate will be responsible for supporting the day-to-day operations of the store, including sales, customer service, and employee management.Key Responsibilities:Manage Store Operations: Oversee the opening and...


  • Wilmington, North Carolina, United States Carter's Retail Inc. Full time

    Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the app. Do not apply using the below external application. Company Overview Carter's, Inc. stands as the foremost branded marketer in North America, specializing in apparel exclusively designed for infants and young children....

  • Assistant Manager

    7 days ago


    Wilmington, North Carolina, United States Zaxby's Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Manager to join our dynamic team at Zaxby's. The successful candidate will be responsible for supporting the day-to-day operations of the store, including sales, customer service, and employee management.Key Responsibilities:Store Operations: Manage store operations, including opening...


  • Wilmington, North Carolina, United States Spirit Halloween Full time

    Position Overview:As a Retail Operations Assistant Manager at Spirit Halloween, you will play a crucial role in enhancing customer satisfaction and driving store performance. Your responsibilities will include:Guest Services: Establishing and upholding exceptional customer service standards to ensure a welcoming shopping experience.Support Role: Assisting...

  • Retail Sales Leader

    2 weeks ago


    Wilmington, North Carolina, United States Carter's Retail Inc. Full time

    Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the app. Do not apply using the below external application. Carter's, Inc. is the foremost branded marketer in North America of clothing exclusively for infants and young children. The Company owns the Carter's and OshKosh B'gosh...


  • Wilmington, North Carolina, United States JoS. A. Bank Full time

    JoS. A. Bank Clothiers - Retail OperationsAs a Retail Operations Leader at JoS. A. Bank Clothiers, you will:Inspire and Lead: Utilize your enthusiasm and leadership abilities to motivate your team towards achieving excellence.Drive Sales Performance: Implement effective coaching techniques and sales strategies to enhance both individual and store sales...


  • Wilmington, North Carolina, United States Royal Farms Full time

    Job Overview:Join our team at Royal Farms as a Retail Operations Supervisor, where you will play a crucial role in enhancing our customers' experience. This position involves leading a dedicated team of Associates to foster a welcoming atmosphere for all customers.Key Responsibilities:The Retail Operations Supervisor is entrusted with the overall management...


  • Wilmington, North Carolina, United States Reeds Jewelers Full time

    Position Overview:As a key member of the REEDS Jewelers family, the Retail Operations Supervisor plays a vital role in driving exceptional customer experiences and supporting the Store Manager in various operational aspects to promote growth and profitability.Key Responsibilities:- Inspire and lead associates to deliver outstanding customer service.- Assist...


  • Wilmington, North Carolina, United States The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a non-profit organization that provides social and spiritual support to individuals in need. Our Adult Rehabilitation Centers offer a comprehensive program that includes housing, food, work therapy, and counseling to help individuals overcome addiction and achieve a more stable life.Job SummaryWe are seeking an...


  • Wilmington, North Carolina, United States Tapestry Full time

    Retail Operations Supervisor At Tapestry, we embrace a vibrant aesthetic that embodies creativity and sophistication. Our diverse portfolio, which includes a range of luxury goods, inspires individuality and a joyful approach to everyday life. We believe in living life with color and purpose. As a key player in our retail environment, you will foster client...


  • Wilmington, North Carolina, United States Floor & Decor Full time

    Job Summary:Floor & Decor is seeking a highly skilled and experienced Decor Department Manager to lead our sales and customer experience team. As a key member of our retail operations team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of sales associates to achieve business objectives.Key...


  • Wilmington, North Carolina, United States H & M Hennes & Mauritz Gruppe Full time

    Position Overview:The Retail Operations Leader is accountable for achieving Sales and Profit objectives within the store by devising a strategy to provide an exceptional Customer Experience.This role involves ensuring the development of a high-performing team, supporting their growth, and implementing structured performance management aligned with results,...


  • Wilmington, North Carolina, United States Burlington Stores Full time

    Location: Various locations within the designated regionOverview:Join Burlington Stores as a Vice President of Regional Retail Operations and take the next step in your retail career with one of the leading off-price retailers in the country. We are seeking a seasoned retail executive with the expertise and leadership acumen to oversee multiple high-revenue...


  • Wilmington, North Carolina, United States Helzberg Diamonds Full time

    Position Overview As a Jewelry Retail Operations Leader, you will collaborate closely with an experienced Store Manager to master Helzberg's strategies for overseeing daily store functions aimed at achieving sales targets and profitability goals. This role involves immersing yourself in Helzberg's systems to provide comprehensive guidance, coordination, and...


  • Wilmington, North Carolina, United States Puma Full time

    YOUR ROLE As a key player in our retail environment, you will be responsible for: Driving individual performance to consistently meet or surpass sales targets, KPIs, and profitability objectives through exceptional customer service.Delivering a high standard of customer experience in alignment with PUMA's Brand Values and service expectations.Completing all...


  • Wilmington, North Carolina, United States Petco Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our retail store team in Wilmington, NC. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service.Key ResponsibilitiesLead and manage a high-performing team of store...


  • Wilmington, North Carolina, United States Canteen Full time

    Canteen Position Title: Retail Manager of Food & Vending Other Forms of Compensation: Bonus Eligible, Company Car & Cell PhoneLocation: Hanover, MDSchedule: Monday - Friday (Weekends as needed)The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may...


  • Wilmington, North Carolina, United States Anytime Cash Solutions Full time

    Job DescriptionAs a Store Manager at Anytime Cash Solutions, you will play a crucial role in overseeing daily operations and ensuring the store runs smoothly.Key Responsibilities:Maintain a professional and courteous demeanor with all customers.Enhance store traffic and maximize profitability.Achieve or surpass sales targets consistently.Deliver exceptional...


  • Wilmington, North Carolina, United States Lilly Pulitzer Full time

    Job SummaryThe Associate Manager at Lilly Pulitzer is a key role in driving sales and delivering exceptional customer experiences. As a Brand Ambassador, you will be responsible for supporting management in achieving budgeted net sales, upholding the company's core values, and embracing the brand positioning.Key ResponsibilitiesCustomer ExperienceDeliver an...


  • Wilmington, North Carolina, United States Staples, Inc. Full time

    Job SummaryWe are seeking a highly skilled Transportation Operations Manager to lead our delivery operations team. As a key member of our supply chain team, you will be responsible for ensuring the timely and complete delivery of all orders.Key ResponsibilitiesLead the delivery operations team to achieve daily, weekly, and monthly goalsDevelop and implement...