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Customer Service Representative

2 months ago

Estero, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Meet or exceed sales targets, working closely with customers to understand their needs and provide recommendations.
  • Process sales transactions accurately and efficiently, maintaining a high level of product knowledge and ensuring customer satisfaction.
  • Assist with inventory management, restocking shelves, and maintaining a clean and organized store environment.
  • Participate in ongoing training and development to stay up-to-date on products, services, and company initiatives.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least one year of experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 50 pounds and stand for long periods, with or without reasonable accommodation.
  • Valid driver's license and reliable transportation, with a clean driving record.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.