Front Office Coordinator

3 weeks ago


Redmond, Washington, United States PT & Me Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at PT & Me. As a Front Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our clinical team.

Key Responsibilities
  • Patient Greeting and Intake: Greet patients and families, verify patient information, and ensure a smooth and efficient check-in process.
  • Scheduling and Coordination: Coordinate patient appointments, surgeries, and procedures, ensuring timely and accurate communication with patients, families, and healthcare providers.
  • Medical Records and Charting: Maintain accurate and up-to-date patient medical records, including demographic information, medical history, and treatment plans.
  • Financial Transactions: Process patient payments, manage billing and insurance claims, and maintain accurate financial records.
  • Communication and Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: High school graduate or equivalent required.
  • Experience: 1+ years of medical front office experience preferred.
  • Skills: Excellent communication and customer service skills, proficiency in medical software and electronic medical records, and ability to work in a fast-paced environment.
About PT & Me

PT & Me is a leading provider of physical therapy and rehabilitation services. Our team is dedicated to delivering exceptional patient care and outcomes, and we are seeking a highly motivated and organized Front Office Coordinator to join our team.



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