Insurance Operations Specialist

3 weeks ago


Grand Rapids, Michigan, United States Thum Insurance Agency LLC Full time
Job Overview

We are seeking a highly motivated and organized Insurance Operations Specialist to join our team at Thum Insurance Agency LLC.

About the Role:

  • This is an exciting opportunity for a career-driven professional to develop their skills in commercial lines account management.
  • The ideal candidate will have experience in insurance operations, conflict resolution, and customer service.

Responsibilities:

  1. Develop and prepare applications for commercial lines agents, ensuring accurate and timely completion.
  2. Analyze and address walk-in clients' sales needs Monday through Friday, 9:00am to 5:30pm.
  3. Process endorsements received via mail, email, and fax, maintaining strict attention to detail.
  4. Conduct renewal reviews and prepare renewal applications for existing accounts.
  5. Manage insurance company audits and carrier downloads to ensure compliance.
  6. Generate certificates of insurance and process accounts receivable with precision.
  7. Handle incoming phone calls and perform miscellaneous job-related duties assigned by Commercial Lines agents.

Requirements:

  • P/C License
  • Previous experience in insurance operations or a related field
  • Excellent written and verbal communication skills
  • Deadline-oriented with exceptional attention to detail
  • Self-starter with superb follow-through

Estimated Salary Range:$60,000 - $80,000 per year, depending on location and experience.



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