Telecom Application Support Engineer
2 weeks ago
Position: Senior Pega Application Support Engineer
Company: InfoVision Inc.
Overview: This role is focused on providing expert support for Pega applications within a Telecom Ordering framework. Candidates should possess extensive experience in production support and leadership.
Key Responsibilities:
- Minimum of 10 years of experience in Pega application support, specifically in a Telecom Ordering context.
- Proficient in Pega QP (Quick Processor), Job Scheduler (JS), and Pega Diagnostic Center (PDC) Alerts for Reflows.
- Strong understanding of Pega Case Management and Decisioning, with a preference for Pega PRPC Case Management certification.
- Hands-on experience with Kibana and Elastic Search for log analysis, including the creation of alerts for monitoring production spikes.
- Expertise in using POSTMAN for API testing.
- Solid knowledge of SQL queries and Oracle Database.
- Experience in monitoring Tableau dashboards for performance insights.
- Ability to lead a team of Pega application support engineers effectively.
Qualifications: The ideal candidate will have a proven track record in production monitoring and team leadership within the Pega ecosystem.
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Dallas, Texas, United States InfoVision Inc. Full timePosition: Lead Pega Application Support EngineerCompany: InfoVision Inc.Overview: This role focuses on providing advanced support for Pega applications within a telecommunications context. It is essential to note that this position does not involve Pega development tasks. Candidates should possess substantial experience in production support and...
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Dallas, Texas, United States InfoVision Inc. Full timePosition: Senior Pega Application Support EngineerCompany: InfoVision Inc.Overview: This role focuses on providing advanced support for Pega applications within a telecommunications framework. Candidates should possess a strong leadership background in production support.Key Responsibilities:1. Demonstrate extensive experience with Pega QP (Quick Processor),...
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