Retail Operations Supervisor
2 weeks ago
Commonwealth of Virginia
Our Mission
To promote public safety, education, and revenue through the responsible oversight and sale of alcoholic beverages.
Our Vision
To provide exceptional service and positive experiences to the residents of Virginia.
Our Values
- Accountability
- Service
- Integrity
- Performance Excellence
- Excellent work/life balance
- Average 40-hour work week
- 14 paid holidays and accrued PTO each pay period
- Affordable health insurance with employer contributions
- Benefits through the Virginia Retirement System
- College Tuition Reimbursement program
As a Store Manager, your responsibilities will include:
- Overseeing customer service standards among team members
- Addressing customer complaints effectively
- Ensuring adherence to all ABC regulations regarding identification checks
- Applying effective merchandising strategies
- Managing store finances and inventory levels
- Training employees on products, customer service, and sales techniques
- Enforcing store policies and legal requirements
- Supervising staff and supporting their professional growth
- Being adaptable with work schedules
- In-depth knowledge of retail operations
- Expertise in customer service
- Experience in cash handling and inventory management
- Proficiency with computer systems
- Supervisory experience in a retail setting
- Experience in staffing and recruitment
- Strong problem-solving and multitasking abilities
- Effective communication skills
- Capability to manage high-pressure situations
- Must be at least 21 years of age
- A minimum of 5 years of experience in retail store management is preferred
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