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Retail Operations Leader

2 months ago

Mechanicsville, Virginia, United States Sheetz Full time

Job Overview:
At Sheetz, we envision our store teams as a cohesive, dynamic unit, and we are in search of a dedicated leader to guide them. As a Retail Operations Leader, your role transcends the traditional management duties; it’s about fostering a vibrant and customer-centric atmosphere.

Key Responsibilities:
The primary duties of the Retail Operations Leader include, but are not limited to:

  • Championing a Customer First culture within the store.
  • Conducting regular management meetings and store gatherings to promote open communication and feedback.
  • Ensuring all store roles are filled with well-trained staff.
  • Monitoring compliance with company policies and procedures.
  • Driving profitability by analyzing business operations and outcomes.
  • Evaluating team performance against essential goals.
  • Building strong relationships within the local community to enhance store success.
  • Taking the lead on special projects or initiatives as required.

Qualifications:
Education:

  • High School Diploma or equivalent is required.
  • A 2-year degree in a business-related field is preferred.
  • Successful completion of necessary certification testing.

Experience:

  • A minimum of 3 years in a supervisory role is preferred.
  • Experience in fast food, restaurant, retail, or convenience operations is advantageous.

Skills:
The ideal candidate will possess:

  • Exceptional leadership and management capabilities.
  • Strong interpersonal and team-building skills.
  • Effective communication skills, both verbal and written, suitable for diverse audiences.
  • Analytical thinking and problem-solving abilities.
  • A deep commitment to the company’s mission and customer focus.
  • Integrity, honesty, and respectfulness in all interactions.

Additional Information:
We are proud to offer competitive benefits, including quarterly bonuses based on company performance, generous paid time off, comprehensive health coverage, and opportunities for professional growth.