Data Entry Coordinator
4 days ago
Job Summary
We are seeking a highly detail-oriented and organized Data Entry Specialist to join our team. As a key member of our team, you will play a critical role in ensuring the accuracy and efficiency of our data entry processes.
About Aston Carter
Aston Carter is a world-class corporate talent solutions company that provides specialized services to thousands of clients across the globe. With expertise in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies.
Responsibilities
- Data Entry: Accurately input customer orders, inquiries, and other data into our internal system.
- Customer Communication: Respond to customer inquiries via phone, email, and chat in a professional and timely manner, providing accurate information and solutions.
- Order Processing: Enter, status, and track customer orders from receipt through to shipment, ensuring all details are correct and customers are kept informed throughout the process.
- Attention to Detail: Review orders and communications for accuracy, verify pricing, and customer information to prevent errors.
- Problem Solving: Resolve customer complaints or issues efficiently and effectively, escalating more complex cases to the appropriate departments when necessary.
Requirements
To be successful in this role, you will need:
- Proven experience as a Customer Service Representative, Data Entry Specialist, or similar role.
- Strong attention to detail and high level of accuracy in data entry tasks.
- Proficiency in using databases, and Microsoft Office Suite (Excel, Word, Outlook).
- High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.
- CRM experience is a plus but not required.
About You
We are looking for someone with excellent communication skills, a strong focus on data entry, and exceptional attention to detail. If you have a passion for delivering outstanding customer service and are confident in your ability to accurately enter data, then this could be the ideal role for you.
Earnings Potential
The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. We offer a competitive compensation package, including benefits and opportunities for growth and development.
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