Quality Assurance Representative

3 weeks ago


GondrecourtleChâteau, Grand Est, United States STROM MINNESOTA Full time
Quality Assurance Representative

The Quality Assurance Representative plays a pivotal role in ensuring the quality operations function of the quality system at STROM MINNESOTA aligns with customer and statutory/regulatory requirements. This role initiates and supports innovative activities, establishes priorities, and facilitates resource allocation for quality systems and compliance. Key responsibilities include strategic planning, product quality assurance, quality systems, compliance, quality planning, and quality process excellence. The representative plans, coordinates, and directs the quality assurance program to ensure compliance to customer and statutory/regulatory requirements, facilitating continuous improvement of products and processes.

This role serves as an AS/ISO/medical management representative, responsible for executing and supervising internal and external audits. The representative attends General Management Team meetings, offering input from a Quality Assurance Management perspective. Key objectives include formulating and maintaining quality control objectives, overseeing the company calibration program, and developing and analyzing statistical data to determine present standards and establish quality and reliability of WIP and finished goods.

The Quality Assurance Representative conveys quality control philosophy to all personnel and maintains logbooks for ATF. This role coordinates objectives with manufacturing procedures in cooperation with the Manufacturing Superintendent and Plant Managers to maximize product reliability and minimize cost. The representative applies total quality management tools and approaches to analytical and reporting processes within each work center.

Key Responsibilities:

  • Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
  • Directs the quality team within the company.
  • Designs, implements, and institutes quality assurance training programs.
  • Investigates and responds to customer complaints.
  • Acts as head of Non-conforming MRB delivering reports to the General Management Team and working through NCs & CARs to completion.
  • Implements and manages the QA system required to support Operations.
  • Collaborates with the General Management Team, Engineering, Estimating, Operations, and Manufacturing leaders for continuous improvement efforts.
  • Measures performance of the Quality Management System to company and goal/standards and international standards.
  • Develops and directs procedures and methods to ensure quality standards and budgets are met and maintained.


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