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Senior Business Analyst, E-commerce Sales Operations Specialist

2 months ago

Chicago, Illinois, United States Dyson Full time
About Us

Dyson is a global technology enterprise with a strong presence in the US market. Our company is committed to innovation and growth, with a focus on developing cutting-edge products and services.

About the Role

The Sales Operations Senior Analyst will play a key role in supporting the annual and continuous planning processes by engaging with strategic Retailers and cross-functional teams to execute Joint Business Plans (JBP). The ideal candidate will have a strong analytical mindset and be able to provide timely communication to both the account and company.

Main Responsibilities
  • Collaborate with Retail counterparts to optimize operational functions associated with driving revenue and margin for assigned strategic Retail accounts.
  • Use POS trends and analysis to lead retail partners in regular collaborative planning, forecasting, and replenishment (CPFR) alignment meetings and develop the Sales forecast for incorporation into internal Monthly S&OP processes.
  • Leverage advanced inventory management with Retailers to optimize DC/FC level allocations, maximize retailer inventory investment, and Dyson sell-out by achieving retailer in-stock metrics.
  • Use available insights and competitor knowledge to identify action plans to address issues or activate against new opportunities by tracking all risks and opportunities.
  • Work with National Account Managers to maximize available budgets and drive ROI.
  • Collaborate with Customer Service/SOP to optimize Purchase Order changes to Retail, targeting Retail objectives for on-time, in-full, and invoice mis-match metrics.
  • Work with National Account Managers to execute item/Product Description Page (PDP) set-up and maintenance.
  • Support Sales-National Accounts by working cross-functionally with strong Finance and Supply Chain partnerships.
  • Develop and leverage strong partnerships with assigned National Account Retailers across functional Planning, Forecasting, and Inventory teams at those retailers across multiple categories.
  • Work with Sales (Directors, Channel, National Account Managers) on all operational aspects of Sales execution at assigned retailers.
  • Collaborate with Demand & Supply Planning, Finance, Customer Service, Inbound & Outbound Logistics to hit all retailer and internal efficiency and service metrics.
  • Seek out decision makers and influencers to ensure a balanced approach to the allocation of resources or assets.
About You

We are looking for a highly motivated and experienced Sales Operations Senior Analyst to join our team. The ideal candidate will have:

  • 2+ years of experience as a Sales Operations Analyst, Financial Analyst, Merchandise Planner, Demand Planner, or Inventory Analyst.
  • Bachelor's degree required, business major preferred.
  • Prior Demand Planning and Forecasting experience required.
  • Prior experience working with key national big box, Ecomm, or beauty accounts.
  • Advanced knowledge and proficiency in Microsoft Excel required.
  • Prior experience working with Sales, Marketing, and/or Finance function is a plus.
  • SAP and/or Anaplan experience is a plus.
  • Strong analytical and problem-solving skills.
  • Strong communication skills.
  • Self-motivated with the ability to work independently.
  • Ability to multi-task and manage multiple projects.
  • Ability to deliver projects in full, on time, and to the highest quality.
  • An innovative yet objective thinker.
  • Ability to communicate with all levels of the organization with positive intent.
  • Ability to travel, up to 25%.
Benefits

Dyson offers a comprehensive benefits package, including:

  • 401K with up to a 4% match.
  • Company-paid Life Insurance and AD&D.
  • Flexible Savings Account (FSA) and Health Savings Account (HSA).
  • Competitive Paid Time Off Benefits, including Separate Holiday, Sick, and Vacation Time.
  • Pre-tax Commuter Benefits (applicable areas only).
  • Generous Child Care Leave Program.
  • Wellness Program.
  • Employee Assistance Program.
  • Generous Dyson Product Discounts.
  • Multi-Level Healthcare Coverage Options.
  • Vision & Dental Coverage.
  • Company-paid Short-Term and Long-Term Disability.
Equal Opportunity Employer

Dyson is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other any other dimension of diversity.