Sales Operations Senior Analyst

4 days ago

Chicago, Illinois, United States Dyson Full time

At Dyson, we're looking for a highly skilled Sales Operations Senior Analyst to join our team. This role will support the annual and continuous planning processes by engaging with strategic Retailers working with Sales-National Accounts and cross-functionally to execute our Joint Business Plans (JBP).

The Sales Operations Senior Analyst will be the leading resource across the business on customer-specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.

The main priority of this role is to engage Retail counterparts for optimized operational function associated with driving revenue and margin for assigned strategic Retail account.

Using POS trends and analysis, lead retail partners in regular collaborative planning, forecasting and replenishment (CPFR) alignment meetings and develop the Sales forecast for incorporation into internal Monthly S&OP processes

Leverage advanced inventory management with Retailers optimizing DC/FC level allocations, maximizing retailer inventory investment and Dyson sell out by achieving retailer in-stock metrics

Use available insights and competitor knowledge, identify action plans to address issues or activate against new opportunities by tracking all risks and opportunities

Work with National Account Mgr(s), assist and support in maximizing available budgets driving ROI

Work with Customer Service/SOP to optimize Purchase Order changes to Retail targeting Retail objectives for on-time, in-full and invoice mis-match metrics

Work with National Account Mgr(s) to execute item/Product Description Page (PDP) set-up and maintenance

Support Sales-National Accounts by working cross-functionally with strong Finance and Supply Chain partnerships

Key Responsibilities:

  • Develop and leverage strong partnerships with assigned National Account Retailers across functional Planning, Forecasting and Inventory teams at those retailers across multiple categories
  • Work with Sales (Directors, Channel, National Account Managers) on all operational aspects of Sales execution at assigned retailers
  • Working with Channel Management Team, liaise with Category Business Units on ranging, assortment, and new product planning
  • Seek out decision makers and influencers to ensure a balanced approach to the allocation of resources or assets

Requirements:

  • Bachelor's degree required, business major preferred
  • ~2+ years as a Sales Operations Analyst, Financial Analyst, Merchandise Planner, Demand Planner, or Inventory Analyst
  • ~ Prior Demand Planning and Forecasting experience required
  • ~ Prior experience working with key national big box, Ecomm or beauty accounts
  • ~ Advanced knowledge and proficiency in Microsoft Excel are required
  • ~ Prior experience working with Sales, Marketing and/or Finance function is a plus
  • ~ SAP and or Anaplan experience is a plus
  • ~ Ability to multi-task and manage multiple projects
  • ~ Ability to deliver projects in full, on time and to the highest quality
  • ~ Ability to travel, up to 25%

Benefits:

  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Employee Assistance Program
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability

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