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Event Support Specialist

2 months ago


Baltimore, Maryland, United States Montage International Full time
About the Role

The Banquet Houseperson is a key member of our team at Montage International, responsible for ensuring the seamless execution of banquet events. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Event Setup and Breakdown: Own the full-cycle process of setting up and breaking down banquet events, ensuring that all areas are clean and organized.
  • Meeting Room Maintenance: Vacuum floors, clean walls, windows, and mirrors, and properly care for and store equipment, including tables, chairs, risers, dance floors, and lecterns.
  • Supply Management: Properly control and store meeting room supplies, such as linens, pads, pens, pencils, and meeting amenities.
  • Customer Service: Assist in servicing meeting rooms by removing trash, clearing dirty plates, cups, glasses, and linens, straightening chairs, and replenishing water as specified or requested.
Requirements
  • Experience: Minimum of 1-2 years of experience in hotel or restaurant environments with a strong emphasis on customer service and food and beverage.
  • Education: High school diploma or equivalent required.
  • Language: Ability to speak, read, write, and understand English, the primary language used in the workplace.
Physical Requirements

Most work tasks are performed indoors, with moderate temperatures controlled by hotel environmental systems. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to stand and exert well-paced mobility for up to 7 hours in length. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.