Technical Support Specialist

4 weeks ago


Sioux Falls, South Dakota, United States Dakota Digital Full time
Job Overview

Dakota Digital is a leading manufacturer of digital gauges and electronic accessories for the automotive and motorcycle aftermarket industry.

We are seeking a highly skilled and customer-focused Phone Support Technician to join our Support Team.

As a member of our team, you will provide exceptional customer service, assisting customers with the installation and calibration of their electronic gauge clusters and accessories over the phone and via email.

Key responsibilities include:

  • Assisting customers with relay wiring and setup
  • Verifying correct signals and troubleshooting issues
  • Issuing RMA numbers for returns and repairing or replacing defective products

Candidates should possess strong analytical thinking, a basic understanding of 12V electrical systems, and a passion for the automotive or motorcycle industry.

We offer a dynamic and supportive work environment, with opportunities for growth and development.



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