Instant Return and Rental Services Expert
4 days ago
**Immediate Job Opening - Instant Return and Rental Services Expert**
Hertz is seeking a highly skilled and experienced Instant Return and Rental Services Expert to join our team at our airport location. As a key member of our team, you will provide exceptional customer service, manage vehicle returns, and ensure a smooth and efficient experience for our customers.
Salary: $16.50 per hour
Key Responsibilities:
- Manage vehicle returns process in compliance with Hertz's policies and procedures.
- Provide world-class customer service, including welcoming customers, assisting with luggage, answering questions, and resolving customer issues professionally.
- Inspect vehicles, record new damage or cleaning requirements, complete documentation, check fuel levels, and explain final charges to customers.
- Secure vehicle keys, ensure they stay with the vehicle, and offer assistance as needed.
Requirements:
- A minimum of one year of sales or customer experience in a high-volume or service-oriented environment.
- Strong communication skills, both written and oral, with the ability to communicate in English clearly and proficiently.
- Basic computer proficiency.
- Excellent organizational and time management skills, professionalism, and interpersonal skills.
Why Join Us:
A competitive salary, flexible shifts, including weekends and holidays, and opportunities for overtime as required.
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