Customer Service Expert in Banking

2 days ago


Pittsburgh, Pennsylvania, United States LogiX-Guru Full time
LogiX-Guru is Hiring a Customer Service Expert in Banking

This is a unique opportunity to join our team as a customer service expert in banking.

You will be working with a major banking client located in Pittsburgh, PA. This is a 4-month contract to hire position with the possibility of extension.

The ideal candidate will have at least 3 years of experience in a high-volume call center and/or banking industry.

Job Responsibilities
  1. Respond to a high volume of incoming telephone calls related to customer service requests and general banking inquiries
  2. Promote bank products and services by identifying customer needs and providing appropriate offerings
  3. Perform various tasks such as refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries
Requirements
  • High School Diploma or GED, college a plus
  • Excellent communication skills, both written and verbal
  • Excellent customer service skills
Estimated Salary: $40,000 - $50,000 per year

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