Rental Associate Manager

5 days ago


Pittsburgh, Pennsylvania, United States Hertz Full time
Job Description

We are looking for a Rental Associate Manager to join our team at Hertz. This role involves managing the rental process, providing excellent customer service, and promoting our brand.

Key Responsibilities
  1. Manage the rental process, provide excellent customer service, and resolve issues promptly.
  2. Welcome customers with a smile, and represent Hertz with a professional appearance and behavior.
  3. Focus on providing a clean and safe vehicle, and take ownership of each customer's service experience.
  4. Be proud of our brand, and contribute to our team's success.
  5. Utilize company-approved sales and service techniques, and offer optional products to meet customer needs.
Required Skills and Qualifications
  • Passion for customer service and attention to detail.
  • Self-motivation to achieve and exceed targeted goals.
  • Strong computer skills, including typing and navigating multiple systems.
  • Proficiency in English, with good communication skills both written and oral.
  • Ability to work in a fast-paced environment, and demonstrate professionalism and interpersonal skills.
Estimated Salary: $45,000 - $65,000 per year

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