Credit Operations Associate
2 weeks ago
About TEC Equipment:
With a strong presence across multiple states, TEC Equipment is a leading provider in the trucking industry, offering a diverse range of heavy-duty and medium-duty trucks, trailers, and comprehensive services. Our commitment to quality and customer satisfaction is evident in our extensive inventory and full-service offerings, including parts, maintenance, leasing, and financing solutions.
Position Overview:
The Credit Operations Associate will collaborate closely with Credit Analysts to efficiently handle and prepare incoming credit applications for assessment. This role demands a proactive approach and a commitment to delivering exceptional customer service while ensuring accuracy and professionalism in all tasks.
Key Responsibilities:
- Oversee administrative functions for the credit team, including managing correspondence, maintaining records, and handling inquiries.
- Establish accounts in the necessary systems, ensuring all required information is accurately collected and verified.
- Process and evaluate incoming credit applications, liaising with customers to gather essential information and working with Credit Analysts to facilitate approvals or denials.
- Conduct daily reconciliation of credit card transactions for the department.
- Assist with additional administrative tasks as assigned to support team operations.
Qualifications:
- High School diploma or equivalent.
- A minimum of two years of experience in customer service.
- Proficient in relevant computer applications to enhance work efficiency.
- Strong attention to detail with the ability to identify trends and issues.
- Highly organized with the capacity to manage multiple tasks while maintaining productivity and accuracy.
- Ability to recognize and implement process improvements to enhance efficiency.
- Dedicated to providing outstanding customer service.
Benefits:
TEC Equipment offers a comprehensive benefits package designed to support the health and well-being of our employees and their families, including:
- Multiple medical plan options with prescription coverage.
- Dental plans covering a range of services.
- Vision care and hearing assistance.
- 401(k) retirement savings plan with employer contributions.
- Life and disability insurance.
- Employee Assistance Program (EAP).
- Education assistance programs.
- Generous paid holidays and vacation accrual.
Equal Opportunity Statement:
TEC Equipment is an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, or veteran status. We are committed to considering qualified applicants with arrest and conviction records in accordance with applicable laws.
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