Spa Receptionist
4 days ago
Overview:
The Spa Receptionist is a key member of our team, responsible for providing exceptional guest service and ensuring a seamless experience for our spa guests.
Responsibilities:
- Provide warm and welcoming greetings to all guests, ensuring a positive first impression of our spa.
- Answer phone calls and respond to guest inquiries in a timely and professional manner.
- Assist guests with booking appointments, checking in, and checking out of the spa.
- Maintain a clean and organized reception area, including the lounge and locker rooms.
- Sell and promote retail products to guests, ensuring a thorough understanding of our product offerings.
- Process transactions and handle guest payments accurately and efficiently.
- Collaborate with the spa team to ensure seamless communication and a high level of guest satisfaction.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
- No prior spa experience necessary, but a strong desire to learn and grow with our team.
- High school diploma or equivalent required.
- Ability to lift up to 50 pounds and stand for long periods.
- Excellent communication and interpersonal skills.
Why Work at Westgate Resorts?
- Competitive hourly rate and opportunities for advancement.
- Free ski and snowboard rentals, as well as discounts on resort amenities.
- Access to our Daily Pay benefit, allowing you to get paid as you need it.
- A supportive and inclusive work environment.
Equal Employment Opportunity:
Westgate Resorts is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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