Spa Receptionist

4 days ago


Park City, Utah, United States Westgate Resorts Full time
Spa Receptionist Job Description

Overview:

The Spa Receptionist is a key member of our team, responsible for providing exceptional guest service and ensuring a seamless experience for our spa guests.

Responsibilities:

  • Provide warm and welcoming greetings to all guests, ensuring a positive first impression of our spa.
  • Answer phone calls and respond to guest inquiries in a timely and professional manner.
  • Assist guests with booking appointments, checking in, and checking out of the spa.
  • Maintain a clean and organized reception area, including the lounge and locker rooms.
  • Sell and promote retail products to guests, ensuring a thorough understanding of our product offerings.
  • Process transactions and handle guest payments accurately and efficiently.
  • Collaborate with the spa team to ensure seamless communication and a high level of guest satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • No prior spa experience necessary, but a strong desire to learn and grow with our team.
  • High school diploma or equivalent required.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.

Why Work at Westgate Resorts?

  • Competitive hourly rate and opportunities for advancement.
  • Free ski and snowboard rentals, as well as discounts on resort amenities.
  • Access to our Daily Pay benefit, allowing you to get paid as you need it.
  • A supportive and inclusive work environment.

Equal Employment Opportunity:

Westgate Resorts is an equal opportunity employer, committed to diversity and inclusion in the workplace.


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