Customer Support and Inventory Coordination Specialist

2 weeks ago


Orlando, Florida, United States Della Infotech Inc. Full time
Job Overview

The role focuses on managing customer orders and material requirements in alignment with contractual obligations and departmental protocols.

Key Responsibilities
  • Execute MRP processes to create replenishment orders efficiently.
  • Oversee inventory levels using customer tracking systems.
  • Alert Material Planners and Buyers regarding inventory shortages or unexpected demand increases.
  • Collaborate with internal teams to ensure timely delivery and maintain customer satisfaction metrics.
  • Work closely with purchasing to prioritize critical customer orders.
  • Coordinate with customers and Quality Assurance for necessary authorization approvals.
  • Serve as the liaison between the company and customers for order management and invoicing issues.
  • Identify and manage loan and exchange core returns, ensuring proper inventory allocation.
  • Update the customer master database with any changes in contact, invoicing, or shipping details.
  • Compile various reports, including consumption, forecasts, and critical shortages.
  • Issue credit and debit memos as directed by the Finance department.
  • Request shipping authorizations from Finance for customers with payment issues when appropriate.
  • Assess customer needs to enhance satisfaction levels.
  • Provide timely updates to customers regarding any delays or cost changes.
  • Participate in daily meetings and customer calls, offering relevant reports.
  • Generate various types of orders, including Sales Orders and Stock Transport Orders.
  • Maintain a high standard of customer service in all interactions.
  • Support AOG (Aircraft on Ground) material needs as required, including warehouse operations and expedited services.
  • Provide off-hours support as necessary to meet customer demands.
  • Perform additional duties as assigned by the team leader.
Required Skills
  • Proficient in Outlook, Word, and Excel (including advanced features).
  • Ability to work independently while seeking guidance when needed.
  • Demonstrated impact through collaborative and independent work.
  • Capability to read and interpret contracts effectively.
  • Strong ability to thrive in a fast-paced, high-pressure environment.
  • Excellent oral and written communication skills.
  • Accurate and efficient data entry skills.
  • Self-motivated and goal-oriented.
  • Detail-oriented with a process-driven mindset.
Educational Background
  • High School diploma or GED with a minimum of 2 years' experience in one of the following areas:
    • Certification/Associates Degree
    • Direct Customer Service
    • Electronics
    • Sales
    • Materials warehousing using an ERP system
Company Overview

Della Infotech Inc has been a leader in the staffing industry for over a decade, successfully placing numerous candidates in both temporary and permanent roles across various sectors. Our extensive client base includes over 50 satisfied clients throughout the US and Canada, including Fortune 500 companies.



  • Orlando, Florida, United States MSC Industrial Supply Full time

    Job Summary:MSC Industrial Supply is seeking a highly skilled Inventory Management Specialist to join our team. As a key member of our supply chain team, you will be responsible for managing vendor relationships, coordinating inventory levels with suppliers, and analyzing sales data to forecast demand.Key Responsibilities:Manage vendor relationships to...


  • Orlando, Florida, United States Sunwave Energy Llc Full time

    Job DescriptionWe are seeking an experienced Inventory Coordinator to support our business operations at Sunwave Energy Llc. In this role, you will be responsible for monitoring and reporting on the company's inventory levels. Your goal is to optimize inventory handling procedures to support critical business objectives.Key Responsibilities:Create and...


  • Orlando, Florida, United States R.S. Hughes Co Full time

    About R.S. Hughes Co.R.S. Hughes Co. is a dynamic and forward-thinking industrial supplies distributor with a strong commitment to excellence and employee satisfaction.Job SummaryWe are seeking a highly motivated and results-driven Sales and Inventory Specialist to join our team. As a Sales and Inventory Specialist, you will be responsible for maximizing...


  • Orlando, Florida, United States Wyndham Destinations Full time

    About Wyndham DestinationsWe are a leading provider of vacation ownership experiences, offering a range of products and services to help our customers create lasting memories. Our mission is to deliver exceptional experiences to our customers, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an Inventory Control...


  • Orlando, Florida, United States R.S. Hughes Co Full time

    About the RoleR.S. Hughes Co. is seeking a highly motivated and results-driven Sales and Inventory Specialist to join our team. As a Sales and Inventory Specialist, you will be responsible for maximizing customer satisfaction by ensuring optimal inventory levels and providing exceptional customer service.Key ResponsibilitiesBuild Relationships with key...

  • Inventory Specialist

    2 weeks ago


    Orlando, Florida, United States Total Wine & More Full time

    Position Overview As an Inventory Specialist, you are a vital contributor to the overall customer experience by optimizing product availability. Your responsibilities include managing incoming shipments and organizing merchandise on the sales floor, ensuring that the store remains tidy and well-stocked. Depending on the needs of the business, you may also...


  • Orlando, Florida, United States R.S. Hughes Co Full time

    Job DescriptionR.S. Hughes Co. is a dynamic, North American distributor of industrial supplies. We are seeking a highly skilled Sales and Inventory Specialist to join our team.Key Responsibilities:Build relationships with key customer personnel and contribute to negotiations and discussions to promote ongoing improvement to the program.Act as a first line of...


  • Orlando, Florida, United States Local Hiring Firm Full time

    We are excited to announce an opening for a Customer Support Specialist at our local office. Our organization is looking to enhance our AT&T initiative, which offers community members the chance to maintain connections through affordable and accessible communication solutions. The primary role of the Customer Support Specialist is to identify and enroll...


  • Orlando, Florida, United States US Water Services Corporation Full time

    Job OverviewU.S. Water Services Corporation is a prominent and multifaceted organization in the water and wastewater utility sector, focusing on utility maintenance, operations, engineering, and construction services. With a dynamic and rapidly growing presence, U.S. Water is headquartered in New Port Richey, Florida, employing over 700 professionals across...


  • Orlando, Florida, United States Venu+ Full time

    Job Description**About Venu+**Venu+ is a leading provider of outsourced services for high-traffic retail, leisure, and amusement venues. Our focus is on delivering innovative solutions for guest mobility, storage, souvenirs, and entertainment.**Job Summary**We are seeking an experienced Inventory Control Specialist to join our team. As an Inventory Control...


  • Orlando, Florida, United States Everglades Farmer Equipment Full time

    Company Overview:Everglades Farmer Equipment is a leading provider of agricultural machinery and landscape supplies, dedicated to delivering exceptional service and support to our clients.Position Summary:We are seeking a motivated Logistics Support Specialist to join our dynamic team. This entry-level role is crucial in facilitating the efficient management...


  • Orlando, Florida, United States Martin Brower Full time

    About Martin Brower:Join a premier organization in the logistics sector, celebrated for its commitment to excellence and recognized as one of the Best and Brightest Companies to work for nationwide. Martin Brower prioritizes its workforce, providing a competitive salary and a supportive workplace culture.Position Title: Warehouse Inventory SpecialistPosition...


  • Orlando, Florida, United States Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...


  • Orlando, Florida, United States InProduction Full time

    Logistics Inventory Coordinator at InProductionThe Logistics Inventory Coordinator is integral to managing the flow and documentation of equipment within InProduction's Inventory Operations. This role entails precise loading of transport vehicles, generating inventory reports, and ensuring accurate shipment verification. The ideal candidate should possess a...


  • Orlando, Florida, United States Oxa Full time

    Job OverviewOxa is a leading technology company that is revolutionizing the transportation industry through autonomous vehicles. We are seeking a highly skilled and experienced Customer Support Specialist to join our Support team.Key ResponsibilitiesProvide technical support and guidance to customers via various communication channels.Qualify and prioritize...


  • Orlando, Florida, United States AllianceOne Incorporated Full time

    Job OverviewAbout AllianceOne IncorporatedAllianceOne Incorporated, a prominent entity in the realm of contact center operations, is dedicated to enhancing customer interactions. We are seeking committed individuals to contribute to our mission of delivering outstanding service to our clients and their customers.Position: Customer Support SpecialistWork...


  • Orlando, Florida, United States InProduction Full time

    Logistics Inventory Coordinator at InProductionThe Logistics Inventory Coordinator is integral to managing the flow and documentation of equipment within InProduction's Inventory Operations Team. This role encompasses the precise loading of transport vehicles, generating inventory reports, and ensuring the accuracy of equipment dispatches. The ideal...


  • Orlando, Florida, United States Greenway Automotive Full time

    Job OverviewLocation: Automotive Services DivisionCompany Overview:Greenway Automotive Group stands as a leader in the automotive industry, recognized for its commitment to excellence across various states and internationally. With a robust network of dealerships, we pride ourselves on delivering top-tier service and customer satisfaction. Greenway...


  • Orlando, Florida, United States Encore Full time

    Position OverviewMonitors and ensures accurate and timely data entry and transaction completion in Helios IC. Investigates and determines inventory discrepancies using Helios IC tools. Responsible for entering transactions required to update inventory in Helios in support of the Fixed Assets department (which maintains Oracle inventory data).Key Job...


  • Orlando, Florida, United States BridgePrep Academy of Tampa Full time

    Job OverviewWe are looking for a Customer Support Specialist who will play a crucial role in assisting our clients. This position involves delivering product and service insights while addressing technical challenges.Key Responsibilities:Respond to customer inquiries and resolve complaints effectively.Offer detailed information regarding our products and...