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Customer Support Specialist

2 months ago

Orlando, Florida, United States BridgePrep Academy of Tampa Full time
Job Overview

We are looking for a Customer Support Specialist who will play a crucial role in assisting our clients. This position involves delivering product and service insights while addressing technical challenges.


Key Responsibilities:

  • Respond to customer inquiries and resolve complaints effectively.
  • Offer detailed information regarding our products and services.
  • Diagnose and address product-related issues and concerns.
  • Maintain accurate records of customer interactions and updates.
  • Enhance and update a comprehensive knowledge base of our evolving offerings.

Required Qualifications:

  • Experience in customer service, sales, or related fields is preferred.
  • Strong ability to establish rapport with clients.
  • Proficient in prioritizing tasks and managing multiple responsibilities.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication skills.

About BridgePrep Academy

BridgePrep Academy is dedicated to fostering an environment where every child can thrive academically and personally. We emphasize high academic standards, self-esteem, character development, and a love for the arts. Our mission is to deliver a rigorous academic curriculum complemented by an enriched Spanish language program and technological experiences, empowering students to grow into well-rounded individuals and reach their fullest potential.